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28 Dec 2022

Training Officer at Wassha Inc Company

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Job Description

Tanzania, United Republic of , Dar es Salaam , Dar es Salaam

Energy / e-commerce

Middle Level

Reporting Structure
Report To:
Corporate Manager
Employees, Management & Customers

Job Requirements
Bachelor’s degree

2 years

Ability and Skills:
team work & leadership , good command in communication


HR Software

Focuses on customer and market Demonstrates functional excellence

Flexible & Reliable

Kiswahili , English

Main Duties
Responsible for provision of training specialist support to empower business efficiency and high performance by developing, administering, and supervising training programs for employees through assessment of training needs of a business, through job analysis, career paths, and consultation with respective managers.
Managerial Responsibilities:

  • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
  • Effectively manage the training budget.
  • Manage the technologies and technical personnel required to develop, manage and deliver training.

 Functional Responsibilities:

  • Identify and assess the training needs of the organization through job analysis, career paths, and consultation with Management and Team Leaders.
  • Develop training manuals that target tangible results.
  • Implement effective and purposeful training methods.
  • Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
  • Support other subsidiaries or group companies when required.
  • Assess employees’ skills, performance, and productivity to identify areas of improvement.
  • Drive brand values and philosophy through all training and development activities.
  • Create a curriculum to facilitate strategic training based on the organization’s goals.
  • Keep abreast of training trends, developments, and best practices.
  • Evaluate employees and identify weaknesses
  • Lead, teach, on-board and evaluate new employees and agents
  • Build quarterly and annual training program
  • Track employee success and progress
  • Implement training KPIs

Other Requirements

  • Bachelor’s degree in Human Resources, Commerce with Education or Business related field (essential).
  • A minimum of 2 years’ experience and above in training and development management preferably in marketing and sales.

Internal customers:

  • Operation Manager and Team leaders
  • Training Officers
  • All staff

External customers:

  • External training vendors


  • Functional
  • Leadership skills
  • Analytical skills
  • Curriculum and contents development skills
  • Training and facilitation skills
  • Strong communication skills
  • Computer literacy and office suite knowledge
  • Problem solving and analysis
  • Customer Oriented
  • Excellent team player
  • Behavioral
  • Stress tolerance
  • Flexibility and adaptability
  • Accountability and Transparency
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Method of Application

Please submit your application to: [email protected]

Deadline for the application: Tuesday, 10th January 2023

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