13 Dec 2021

Traffic Liaison Officer at Air Tanzania Company Limited

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Job Description


POSITION: TRAFFIC LIAISON OFFICER (1 POST)

MINIMUM ENTRY QUALIFICATIONS AND WORKING EXPERIENCE:

  • Bachelor Degree or relevant Aviation related Diploma/Certificate from a recognized Training Institution
  • Proven relevant working experience of not less than 3 in Airport Ground Operations
  • Must be computer literate
  • Background in Air Transport Management and possession of IATA/UFTAA Diploma or equivalent will be an added advantage
  • Experience in delivering service in demanding consumer environment
  • Fluency in appropriate foreign languages is an added advantage

DUTIES AND RESPONSIBILITIES

  • Supervise and ensure efficient and effective check in and boarding of passengers in compliance with carrier’s policy/ procedures and customer expectations
  • Supervise baggage handling and prepare weekly baggage handling report.
  • Liaise with the GHA to ensure lost baggage is communicated, traced, and delivered to affected passenger
  • Audit, review and report on service delivery to monitor compliance on SLAS’s availed to GHA
  • Strict control of excess baggage collection and remittance
  • Record all flight movements as per company requirement
  • Any other duties as may be assigned by your supervisor
  • Ensure the application of the Ground Handling Manual, ATCL rules and Regulations as well as other regulatory authorities’guidance amid operations
  • Ensure Operations are performed safely and on time in line with applicable regulations and guidance
  • Timely report incidents, accidents, delays, disruptions as observed during operations for further analysis and investigation
  • Complete investigation as assigned and share findings within the time frame allocated
  • Plan the resources to ensure that every shift and flight is sufficiently covered
  • Make decision over the ground operations after consultation with other parties and approval from the manager or as per the written procedure
  • Act as a link between ATCL and other service providers.
  • Deliver on the OTP and Safety KPIs for ATCL

EMPLOYMENT TERMS:

    • Five (5) years contract with remuneration and fringe benefits as per ATCL Scales and Incentive Scheme
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Method of Application

Interested applicants must submit a dully signed letter for consideration of the application attached with the following:-

A detailed curriculum vitae (CV),

Certified copies of all certificates (including secondary school), birth certificate and other relevant certificates/ licenses. Applicants who have studied outside Tanzania should have their certificates approved by relevant authorities Tanzania Commission for University (TCU) or National Examination Council- NECTA)

Two recent passport size photographs

Name and address of at least two reputable referees;

Applicant’s reliable contact address, email address and telephone number.

Note: Misrepresentation of qualifications or any other information on application shall warrant legal consequences

CLOSING DATES: The application letters should reach the undersigned within fourteen (14) days from the first date of this announcement.

The application letters should be directed to the following address: –

MANAGING DIRECTOR AND CHIEF EXECUTIVE OFFICER,

AIR TANZANIA COMPANY LIMITED,

P.O. BOX 543,

DAR ES SALAAM.

The deadline for submitting the application is 27 December 2021.






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