As a team lead Enterprise Applications, you will lead diversified team environment to support, maintain, document Microsoft technologies which support organization business process and employee productivity while maintaining security.

Working with Banks core IT team, you will have a solid understanding of on-prem AD, Azure AD, server, client, email, Microsoft Teams and cloud technologies in general, as well as experience working in new implementation projects.

• Serves as subject matter expert (SME) on the Windows Server Operating System architecture and the Active Directory Domain in a mission-critical enterprise production environment.
• Provide Tier 2/3 support for issues on Microsoft Infrastructure (troubleshooting and diagnosis) for Hybrid environments involving on-premise and cloud platform.
• Interfaces & collaborate with internal and external senior technical engineers to design new solutions and/or troubleshoot technical problems.
• Independently researches and resolves highly complex technical problems.
• Continuously investigate and mitigate security vulnerabilities within Microsoft Infrastructure.
• Perform daily, weekly maintenance routines by proactively actioning on alerts from Monitoring systems related to the above technologies.
• Manage MS subscriptions, licenses, and Identity management and automations using PowerShell, other scripting languages or Microsoft Graph API.
• Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability.
• Manage and adhere to all facets of the ITIL concepts such as Change Management Process when making changes to the key production systems.
• Assist with the creation and modification of all documentation/knowledge articles regarding installation, configuration procedures, system documentation, and Standard Operation Manuals.
• Work parallelly with support and on-going technology projects as assigned.