EMPLOYMENT OPPORTUNITY

COMPANY NAME: ASILIA LODGES AND CAMPS LTD

POSITION: SPA THERAPIST

DEPARTMENT: FIELD OPERATIONS

REPORTING TO: CAMP MANAGER

At Asilia we aim to be an organization that offers Better Experiences and Strong Positive Impact

We give people joy and appreciation in iconic wildlife & wilderness areas in a way that makes a positive lasting impact on the environment and its people. Behind the scenes, we diligently build our operational, sustainable and marketing/sales capabilities and access to capital to enable scaling up the experience and impact.

Asilia Lodges and Camps Ltd is looking to recruit a Full time Spa Therapists to join SPA team in their camps. We need someone who is a reliable, friendly team player, a good communicator with excellent customer service skills. Someone who is professional and engaging in wellness therapies and massage treatments to our clients. Able to offer a full range of treatments to make our guest happy

Responsibilities

• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
• Keep documentation and maintain clients’ files
• Keep a clean and stocked room
• Acknowledge and respond to relevant customer queries, needs and expectations
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Cooperate with and report on administration on any arising issues
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages.
• Enquiring about guests’ medical conditions and allergies before providing spa services.

Requirements and skills

• Proven work experience as a Spa Therapist
• Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies
• Experience in sales will be considered an asset
• Excellent knowledge of English language
• Communication and customer service skills
• Positive attitude
• User level computer skills