1 Feb 2021

Senior Relationship Manager at Citi Bank

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Job Description

The Senior Relationship Manager will be reporting to the Head Corporate Bank – Tanzania

Role purpose

  • To Develop and implement  strategies for growth and retention of  Top tier  Local corporates and Public Sector clients in line with the overall Bank’s strategy, customer value proposition, agreed  targets, policies and procedures as well as regulatory and risk frameworks.

The Job Responsibilities

  • Grow the business by identifying new sales and business development opportunities through implementation of the sales strategy, aggressive marketing and managing  the sales pipeline for the assigned portfolio.
  • Maintain good relationships with clients so that the business can maximize the value of those relationships as well as retain the customers.
  • Initiate and build Cross functional relationships within the corporate bank and other Units including operations, markets, transaction services and compliance among others in order to serve customers better.
  • Identify and mitigate current and anticipated risks in the business through application of Citibank Credit policies and processes
  • Ensure consistent customer satisfaction by coordinating with other departments in meeting product and service delivery expectations
  • Responsible for credit analysis, presentations and seeking credit approvals for the assigned portfolio.
  • Enhancing customer loyalty to ensure retention of clients
  • Maintain  a sound control & ethical environment (AML / KYC / fraud)in line with regulatory frameworks as well as the Bank’s leadership standards

The Candidate

The successful candidate should possess the following competencies:

  • Relationship Management
  • Strong Marketing and negotiation skills
  • Ability to develop customised solutions
  • Excellent presentation skills
  • Self-starter, with proven ability to deliver on stretch goals
  • Proven ability for project management
  • Ability to multi-task
  • Strong oral and written communications Skills
  • Analytical Skills
  • High levels of integrity and ethical standards
  • Initiative and Ability to work independently
  • Excellent interpersonal skills
  • Hands-on individual with attention to detail
  • Computer literacy and good writing skills
  • Flexibility: Ability to adjust to different situations and be willing to accept new challenges & ideas
  • Team Player: Ability to integrate easily with peers, staff and senior managers
  • Energetic – willingness and enthusiasm
  • Process oriented – good planning & organization skills
  • Confident

Qualifications and Experience

  • Minimum University Degree
  • Credit Experience – both credit presentation and credit analysis
  • Client Interfacing Working experience and a good understanding of banking operations and banking products.


Job Family Group:

Institutional Banking


Job Family:

Corporate Banking


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 1st March, 2021.

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