Job Purpose

Responsible for growing both Assets and Liabilities (Deposits) of Affluent clients; Advising the department on business strategy and guiding Relationship Managers/Relationship Officers/Bank Officers in recruiting business customers to ensure Affluent portfolio/ business growth.

Main Responsibilities

• Driving Affluent sales Liabilities and Assets
• Appraisal of Affluent Executive Loan, Loan against Bond/FDR and Mortgages credit applications from Relationship Managers; per respective Branches/Zones and provide recommendations for decision making.
• Coordinate with Relationship/Branch Managers to prepare appropriate financial structure for managing risks and realizing economic value (pricing)
• Advise the Head; Private Banking on different strategies relating to Private Banking and Wealth management matters for business growth.
• Actively build capacity of Relationship Managers through on-going mentoring and support to encourage business growth and portfolio quality.
• Monitoring departmental budgets, ensuring Relationship Managers’ sales targets are achieved within reasonable timelines.
• Preparing budget and projections for the zones managed.
• Follow up with Relationship Managers for execution of potential pipelines
• Proactively engage with other stakeholders (credit/risk/operations/customer service/branch teams) to ensure Affluent portfolio is maintained to the highest standard.
• Monitor and evaluate business portfolio to ensure performance criteria (PAR & NPL levels), CASA/FDR ratio are maintained within the acceptable risk level.
• To represent NMB in all customer forums and ensure the relationship between NMB and customers in zones is the best it can be through networking and excellent service.
• To design and implement affluent and Mass affluent service delivery model in the branch network.

Attributes

• Sound knowledge of high networth clientele market environment and buying behavior.
• Knowledge of the Tanzania Banking Sector Environment.
• In-depth understanding of bank’s products and services and ability to structure and deliver customized solutions which meet customer needs, customer acquisition, portfolio and risk management, marketing and campaign management
• Understanding of Regulatory environment and practices.
• Strong analytical skills especially in financial and credit analysis.
• Strong interpersonal skills.
• Strong people management & communication skills with ability to engage and motivate large teams.
• Strong strategic business acumen and execution ability
• Ability to blend the demands of managing end-to end daily operations sales service aspects with a strategic view.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Marketing, Banking, Economics, and/or other relevant fields
• At least 5 years’ experience in Senior Relationship Management of Affluent/Private/Premier clients.
• MBA will be an added advantage.