Security Officer Job Vacancy at Four Seasons Serengeti – June 2026

Job overview

Four Seasons is inviting applications for the position of Security Officer at its lodge in Serengeti, Tanzania. This is a full-time position within the Security Department.

The Security Officer will play a key role in supporting the safety and security standards of the lodge by protecting guests, employees, physical assets, and property while ensuring that security procedures are consistently followed.

Job details

• Position: Security Officer
• Organization: Four Seasons
• Location: Serengeti, Tanzania
• Employment type: Full time
• Posted: Posted yesterday
• Application deadline: June 30, 2026
• Time left to apply: 28 days
• Job requisition ID: REQ10374168

About Four Seasons

Four Seasons is powered by its people. The organization is made up of individuals who strive to become better, push themselves to new heights, and treat others as they would wish to be treated in return.

Team members around the world create exceptional experiences for guests, residents, and partners through a commitment to luxury delivered with genuine heart. Four Seasons believes that the best way to enable its people to deliver these outstanding guest experiences is through a world-class employee experience and strong company culture.

At Four Seasons, the company believes in recognizing familiar faces, welcoming new ones, and treating everyone with respect and care. Whether people work with Four Seasons, stay with the brand, live with it, or discover it, the organization’s purpose is to create impressions that last a lifetime. This purpose is rooted in the belief that life is richer when people truly connect with one another and with the world around them.

About the location

The position is based deep in the heart of one of the world’s most celebrated wildlife reserves, where the Big Five — lion, leopard, buffalo, elephant, and rhinoceros — roam freely across the endless and untamed landscape.

The Four Seasons Lodge is perched on a series of elevated platforms and walkways next to an animal watering hole, where guests can watch wildlife, including families of elephants, stop for a morning drink.

Located in the heart of Central Serengeti amid wide-open plains, the lodge is approximately a 45-minute drive from Seronera Airstrip, which is accessible by connecting flights from three main airports within Tanzania.

The lodge opened under the Four Seasons Hotels and Resorts family in December 2012 and features:

• 77 rooms, including 12 suites and 5 villas
• 3 Food and Beverage venues
• A unique Discovery Centre offering interactive experiences about the wildlife, history, and people of the Serengeti
• Kijana Kids Club
• A spa with 6 free-standing treatment pavilions offering bespoke rituals and treatments inspired by Africa’s magic and mystique
• Fitness center
• A dedicated team supporting magical wildlife safari experiences

Basic purpose of the role

The Security Officer is a key individual in achieving the goals and quality standards of the Security Department.

The Security Officer is expected to follow and perform all duties and standards required by the department. The mission of the Security Department is to:

• Protect the life and safety of guests and employees
• Protect physical assets and property
• Ensure security standards are met and maintained
• Provide service to guests and employees

The Security Officer will perform day-to-day security patrols and duties while working closely with the Security Supervisor, Assistant Manager Safety & Loss Prevention, and the Director of Safety & Loss Prevention.

The role also requires the officer to be proficient in department operations, understand assigned responsibilities, support special projects when requested, and maintain working knowledge of all security policies and procedures, equipment, and databases.

Key responsibilities

Professional conduct and department standards

The Security Officer will be responsible for maintaining professional conduct and complying with company and department expectations at all times.

Key duties include:

• Conducting himself or herself in a professional manner at all times
• Adhering to established standards of conduct and house rules
• Following fire regulations and department procedures and policies
• Wearing the issued uniform and maintaining a neat, clean, and tidy appearance at all times
• Reporting to work on time and remaining aware of the work schedule
• Notifying the Security Supervisor or Security Director in adequate time if unable to attend work, as stated in the Employee Handbook
• Working closely with and gaining a working knowledge of the department from the Security Supervisor
• Working harmoniously and professionally with co-workers and supervisors
• Complying with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set out in the Employee Handbook

Patrol, access control, and property security

The Security Officer will be responsible for conducting regular patrols and ensuring the safety and security of guests, employees, buildings, and lodge surroundings.

Key duties include:

• Patrolling public areas regularly
• Patrolling guest corridors and back-of-house areas
• Patrolling the perimeter of the hotel and grounds
• Monitoring the car park and pool areas
• Preventing intrusion by animals, unauthorized people, or undesirables
• Routinely checking the security of storerooms and offices
• Controlling the staff entrance
• Conducting regular baggage checks of staff and contractors exiting the building
• Monitoring and controlling the issue of all hotel master keys
• Opening or repairing in-room safes when required

Guest and employee support

The Security Officer will also provide support services to guests and employees while maintaining the security standards of the lodge.

Key duties include:

• Escorting guests from the lobby area to rooms and vice versa
• Performing the delivery and pickup of guest baggage to and from guest rooms and the lodge entrance
• Providing service to guests and employees in line with Four Seasons standards
• Being available to administer emergency first aid treatment to staff and guests who are injured or taken ill
• Arranging follow-up medical attention when necessary

Health, safety, and emergency response

As a key member of the hotel’s emergency response team, the Security Officer must be fully familiar with emergency procedures and health and safety standards.

Key duties include:

• Ensuring, during routine patrols, that health and safety regulations are being observed
• Ensuring that all fire regulations are met
• Being fully familiar with response and evacuation procedures
• Understanding the operation of the fire panel
• Participating as a floor fire officer when required
• Serving as the contact person for any emergency services responding to the hotel
• Making senior management immediately aware of any incident or unusual event
• Being fully familiar with the Four Seasons Health & Safety program, Lead with Care
• Attending all mandatory health and safety training

Incident reporting, documentation, and investigations

The Security Officer will be responsible for documenting and reporting incidents accurately and promptly.

Key duties include:

• Documenting any crime or incident that has taken place
• Completing and filing theft, loss, and damage reports
• Completing and maintaining electronic security logs
• Documenting any reported incidents
• Liaising with the Director of Safety and Security to ensure that necessary steps are taken to prevent recurrence
• Accepting and securing lost property items
• Attempting to restore lost property items to their rightful owners through the Lost and Found process

Deliveries, staff housing, and operational support

The Security Officer may also support additional operational needs of the lodge.

Key duties include:

• Receiving deliveries of goods from outside the normal hours of the Loading Bay and Purchasing staff
• Ensuring the safe arrival of goods to their intended recipient
• Opening staff housing when necessary
• Conducting housing checks when required in conjunction with the Human Resources department
• Assisting the Crunch Team in departments throughout the hotel
• Performing other duties as assigned by management

Non-essential functions

The Security Officer may also be required to support other operational needs as assigned.

These may include:

• Assisting the Crunch Team in departments throughout the hotel
• Performing other duties as assigned by management
• Traveling to or temporarily relocating to the Arusha logistics center to assist as needed

Application deadline

Interested applicants should submit their applications before the closing date.

• Application deadline: June 30, 2026
• Location: Serengeti, Tanzania
• Job requisition ID: REQ10374168