JOB Position: Sales Point Executive (x1)

Division: Non-Medical Insurance

Expected Appointment Date: Immediate

Location: Sales Point, Dar es Salaam City Centre

Job Purpose

To develop and grow the business by driving a good relationship between clients, banks, agents, and brokers in a manner that ensures achievement of set business targets.

Core Duties and Responsibilities

• Follow up on quotations to close business and collect feedback; report new business prospects weekly.
• Share information that supports the establishment of new relationships with business partners.
• Provide daily client service to nurture relationships and minimize complaints.
• Maintain high business retention levels, replacing lost business with suitable new accounts.
• Monitor customer satisfaction to ensure renewals; negotiate and confirm renewals in advance.

Regularly update and maintain business progress reports on a weekly basis.

• Visit intermediaries daily to strengthen relationships.
• Provide customer service to walk-in clients, ensuring prompt and efficient support.
• Prepare and submit weekly reports to the Customer Service and Sales Point Manager by set deadlines.

General Performance Standards

• Excellent verbal and written communication and presentation skills.
• Strong attention to detail, follow-up skills, judgment, and integrity.
• Negotiation and interpersonal skills.
• Good listening ability and independence in task execution.
• Positive attitude contributing to a quality work environment.
• Strong work ethic, enthusiasm, and effectiveness in achieving goals.
• Proficiency in Microsoft Office (Word, Excel).
• Fluent in English.
• Ability to advise clients and maintain effective communication and follow-ups.

Minimum Qualifications and Experience

• Advanced Diploma or Bachelor’s Degree in Insurance & Risk Management.
• Proficient in computer applications.
• At least two years of experience in the insurance industry.

Key Attributes

• Strong team player across all levels.
• Solid numerical and data analysis skills.
• High integrity

• A professionally prepared CV.
• Copies of supporting documents.
• Recent passport-size photo.
• Names and contacts of three official referees.