Revenue Planning Collection, Relationship Management &Analytics Manager at Airtel Tanzania
- Company: Airtel Tanzania
- Location: Tanzania
- State: Dar Es Salaam Jobs
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Tanzania
Airtel Tanzania PLC is looking for a suitable candidate for the Revenue Planning Collection, Relationship Management & Analytics Manager Position .The Incumbent will be responsible for developing, delivering & facilitating a consolidated Business Enterprise strategy including Revenue Planning, forecasting & budgeting in line with the business objectives. This also includes, market intelligence, collection function, and customer relationship management while meeting reporting requirements from the bucket owners/and external stakeholders.
1. Effective Revenue Planning Process
Work closely with Revenue Bucket owners to ensure the availability of the revenue inputs required for revenue planning are provided within the required timeline.
Ensure all deadlines set for the revenue planning activities/forecast inputs are happening per schedule.
Responsible for the availability of the Revenue Tracker and associated inputs.
Overall coordination of revenue planning management processes
2. Preparation of Internal and External Reports ;
Preparations of Revenue mid-month, monthly and quarterly and forecasting of revenue reports for Enterprise business and group.
Analyze and forecast KPI’s, taking into considerations the various initiatives undertaken by each revenue bucket and evaluate gain/ losses occurred during the period comparing to the budget and monthly projections.
Gather and prepare required information for Enterprise Business budget and business modeling formats, forecasts and KPI’s;
3.Set up trackers & Kpi’s for each revenue bucket / Initiatives
Proactively depict/predict on the Reporting requirements and tracking Template for data collection and trends.
Work closely with bucket owners, Finance and MIS to ensure the availability of the data and accuracy
4. Delivery of mandatory surveys;
Overall Management of all Research Agencies and management of Research Budget.
Communicate effectively on the results obtained from these researches and follow up on the agreed actions to be undertaken and ensure that it is implemented.
5. Timely market/ competition feedback delivery;
6. Delivery of In-house (Adhoc) research;
7. Develops strong Customer relationships strategies;
Managing relationship team to ensure sensitivity to the customer’s needs, concerns, and emerging requirements.
Assist management in devising direct sales plans and strategies
Work with management to identify up sell opportunities
8. Supervises Credit Control & debt Collection Team;
Ensures that postpaid credit procedures are in place and enforced at all times
Continuous Credit Control Processes Improvement
Control debt collection Agency
Liaises with Corporate Sales Department on customer problems that may affect debt collection targets
Verifies the correctness and completeness of postpaid bills for timely production and oversees printing and distribution of the bills to the Customer
Prepare various analytical reports and statistics as required by the business on a timely basis.
Managing and endure timely reconciliation of accounts under Credit Control Portfolio
Qualifications and Experience;
Bachelor Degree in Accounting & Finance,Technology or any other related field
MBA in Marketing/Sales will be an added advantage
5+ years of experience in leading a highly qualified and experienced team in a highly complex environment from telecoms
Strong understanding of all aspects of marketing, good communication and people skills, understanding of local markets and needs of customers.
Market Research Literacy
Knowledge in accounting and financial modeling
Advanced Microsoft Excel and PowerPoint
Strong analytical skills and problem solving skills
Deadline for receiving applications is 6thJune 2020.
Method of Application
Closing Date : 27th July, 2020.