WE ARE HIRING: Retail Branch Manager
Location: Zanzibar, Tanzania
Industry: Multi-branch Retail Operations
Employment Type: Full-time
About Us
We are an expanding multi-branch retail operations chain based in Zanzibar, Tanzania. We are seeking a motivated and results-driven Tanzanian Retail Branch Manager, who will be based in one of our retail stores in Zanzibar.
Key Responsibilities
• Develop and implement strategies to drive sales and increase profitability in the branch store.
• Manage the branch store`s budget, including monitoring expenses and minimizing waste.
• Ensure that the branch store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
• Guide and supervise the branch staff, ensuring that they provide excellent customer service and follow company policies and procedures.
• Develop and enforce operational policies and procedures to maintain a conducive environment for staff and customers.
• Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
• Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.
Requirements
• Good communication and interpersonal skills to interact with staff, customers, and other stakeholders effectively.
• Strong leadership and management skills to effectively lead and motivate a team.
• Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks.
• Sound financial and cash management /reconciliation.
• Problem-solving and decision-making skills to address issues promptly and effectively.
• Attention to detail to ensure accuracy in inventory management and compliance with regulations.
• Knowledge of supermarket operations, including merchandising, inventory control, and customer service.
• Proficiency in using computer systems and software (Odoo ERP a plus) for inventory management, sales reporting, and other administrative tasks.
Qualifications.

• Diploma or bachelor’s degree in Business Administration, Retail Management, or a related field.
• 3-5 years of proven experience as a Supermarket Manager or a similar role.
• Knowledge of retail industry trends and best practices.
• Understanding of financial management principles.
• Ability to work flexible hours, including weekends and holidays.
• Excellent customer service skills.
• Must be based in or willing to move to Zanzibar at your own arrangements.