29 Dec 2022

Relationship Manager; Commercial at NMB Bank Plc

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Job Description

Job Purpose:
Responsible for driving sales of assets and liabilities for commercial businesses; as well as onboarding of potential customers.
Main Responsibilities:
  • Actively selling loans, deposit, and cross selling other banks products (Forex, Fund Transfer, Internet Banking etc.) to commercial businesses.
  • Onboarding and appraising big ticket size assets (TZS 3 billion and above) and provide recommendations for decision making
  • Advise the Senior Manager; Commercial on all aspects related to developing the commercial business (Asset & Liabilities)
  • Take a leading role in driving commercial sales, through positive customer relationships, networking and relevant promotions via the branch network.
  • Offer support and build capacity of Relationship Officers through on-going mentoring and engagement to ensure quality credit applications and business growth.
  • Monitor and review the commercial portfolio performance to ensure that targets are met.
  • Review customer feedback, market intelligence, workshops/focus group reports and review product design and performance to establish if change, redesign or re-launch is appropriate.
  • Co-ordinate budget objectives of the responsibility area on commercial products to ensure targets are achieved as per approved budget.
  • Ensure that customer satisfaction is achieved by providing accurate sales advice in line with customers’ expectations.
  • Prepare budget and projections for the commercial product segment. The budget to include the list of existing, prospective, and potential customers to benefit from the loan and deposit products.
  • Perform other duties as may be directed or assigned by his/her line manager
Knowledge and Skills:
  • Strong credit analysis skills.
  • Strong customer relationship and sound understanding of bank’s loan products, policies, and procedures.
  • Conversant with standard computer applications (Excel, Word and Access).
  • Good communication skills with high proficiency in the use of (English and Kiswahili).
  • Strong business management, leadership, coaching, and team building skills.
Qualifications and Experience:
  • Bachelor’s degree or its equivalent in Finance, Accounting, Banking and or related fields.
  • At least 4 years’ experience in Relationship Management; handling customers under Business & Commercial Banking
  • Experience in Credit Analysis and AppraisalNMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer
Job closing date : 18-Jan-2023
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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 18th January, 2023.

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