Job Summary:

• Daily reconciliation of assigned accounts.
• Follow-up on outstanding items with the concerned units for timely resolution and ensure that suspense accounts are in line with the bank’s policy of reconciliation.

JOB DETAILS;

Key Responsibilities:

• Fraud prevention through timely and accurate reports and reconciliation.
• Reconciliation of all assigned suspense accounts.
• Follow-up on outstanding transactions for immediate resolution.
• Investigation on any unusual customer transactions.
• Escalation on any unusual transactions or anomaly as and when detected.
• Attend to customer queries.
• Preparing monthly suspense accounts returns for financial reporting purposes.

Daily Responsibilities:

• Reconciling suspense accounts.

• Investigating and recommending reversals and recovery of funds relating to outstanding transactions.
• Providing feedback to customer enquiries.
• Responsible for follow-up on outstanding items for timely resolution.

Requirements:

• Bachelor’s degree in Banking, Finance, Accounts and Risk
• CPA will be a value-added advantage.
• Masters will be value-added advantage
• 0-2 years of experience in Banking Operations