3 Jan 2024

Protection Officer [Community-Based] at Danish Refugee Council

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Job Description

Protection Officer [Community-Based] – Internal Candidate only
Founded in 1956, The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities – in more than 40 countries around the world. DRC has been implementing emergency response projects in Tanzania since the onset of the Burundi refugee crisis in 2015 in three refugee camps in the Kigoma Region at the border with Burundi. DRC’s integrated projects for refugees, asylum seekers and host communities comprise sectors such as Camp Coordination and Camp Management (CCCM), Protection (CBP, PSN, GBV, CP and Legal), Shelter and infrastructure, and Economic Recovery.

Overall purpose of the role:

The Protection Officer [Community-Based] will be responsible for the implementation of community-based protection activities, namely support to leadership structure, community mobilization, feedback and complaints mechanism, and community engagement. He/she will support in development and maintenance of community-based participation mechanisms in the camp, ensuring that the voices of men, women, boys, girls, and groups with specific needs are heard and represented.

Main Responsibilities:

Lead the establishment and capacity building of active and efficient refugee leadership structures in consultation with MoHA and UNHCR as well as other partners in the camp where relevant
Supervise elections and re-elections of community leaders and ensure that all communities within the camp have a leadership structure in place that is functional.
Conduct physical verification of community leaders and update the community leaders database every month.
Monitor and solve issues related to community leaders’ behavior and follow up on reports of misconduct/ breach of code of conduct by the community leaders.
Ensure gender parity and inclusion of persons with specific needs (PSN) in leadership representation is maintained.
Ensure all newly elected leaders are trained on the code of conduct, PSEA, and their roles and responsibilities
Compile frequently asked questions received from the Friday Information Campaign, help desk, and meeting and share with partners for feedback, then disseminate to the community through mobile help desks and other sources.
Ensure that committees are in place, have inclusive representation, have the necessary support and equipment, and that meetings and other activities are carried out regularly.
Lead the development and facilitation of a two-way information flow between refugees and key stakeholders through the dissemination, collection, and analysis of information.
Manage the Community engagement and mobile Help desks and inter-agency help desk activities aimed at facilitating two-way communication flow between refugees and stakeholders, through the collection and dissemination of information from agencies as well as complaints and feedback from the refugees.
Ensure the correct management of the referral pathway and support the team to troubleshoot individual cases where problems arise
Ensure timely response is provided to refugees’ complaints and concerns.
Ensure accuracy and confidentiality of data and information about complaints and feedback given by refugees and ensure that information is stored safely.
Ensure that the inter-agency help desk is functional, and monitor needs in terms of stationary and other supplies as well as maintenance/repairs of the building.
Manage the activities organized at the community center.
Work in close collaboration with refugee stakeholders (Community Leaders, Elders, and Representatives of Committees…) to ensure their input and participation in community-based activities.
Ensure that AGD and Protection principles are mainstreamed into work with camp leadership, committees, and communities.
Ensure work plans are prepared and implemented timely
Attend the community-based protection, SGBV, and other working groups to ensure coordination of activities
Act as a focal point for community engagement and messaging from humanitarian agencies to refugees in the camp
Support Protection Team Leader [community-based] to keep track of indicators and monitor progress towards targets according to log frame and project proposal;
Support Protection Team Leader [community-based] to write monthly reports for local authorities and donors
Develop, support, and manage a team of refugee incentive workers.
Perform any other tasks assigned by Protection Team Leader [community-based]
Data collection and reporting

With support from Information management officer track indicators, maintain, update and analyses data on activity and indicator.
With support from CBP Team leader, prepare and submit timely and quality weekly, monthly, quality and other donor reports as per the donor requirements. Accountable to meet reporting deadline.
Support and working closely with Information Management officer and M&E on program data collection, track indicators, maintain, update and analyses data on legal activities.
Logistics Duties

Take care of equipment’s and supplies for the job
Ensure working equipment’s are in good condition and replenish/repairs when out of order
Reports immediately any security incidence/issue detected in the DRC premises
Experience and technical competencies: (include years of experience)

At least 1 year of experience working in the refugee context
At least 1 year work experience in implementing community-based protection activities or related sector
Previous experience in international organizations

Bachelor’s degree in social sciences, political science, development, law, or other related fields

Good proficiency in written and spoken English, and Swahili. Kirundi an added advantage
Key stakeholders: (internal and external)

DRC programme staff (protection and others)
Refugees and donors
Local Government and host Community representatives.
Referral partners

Employment category: Band H

Reporting to: Community Based Protection Team Leader

Technical Line Manager: Protection Coordinator

Direct report:N/A

Unit/department: Protection

Location: Nyarugusu

Key stakeholders: (internal and external)

Donor, coordination bodies
Government Bodies (Central and Local)
Beneficiaries in host communities
All DRC roles require the post-holder to master DRC’s core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You act in line with our vision and values.
Providing equal opportunities We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.

DRC strives to attract, motivate and retain qualified national staff within its programs. As such, we strongly encourage national and diaspora candidates to apply for this position. However, candidates should take into consideration that DRC cannot employ, under an international contract, a national of the country in which he or she will be working (in this case, the United Republic of Tanzania)

Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

Application and CV

Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.

DRC only accepts applications sent via our online-application form on www.drc.ngo under JOB.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

Professionalism, impact & expertise
Humanitarian approach & the work we do
Purpose, meaningfulness & own contribution
Culture, values & strong leadership
Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 6th January, 2024.

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