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1 May 2023

Protection Officer (Child Protection Case Management) at Danish Refugee Council (DRC)

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Job Description

Founded in 1956, The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organization providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities – in more than 40 countries around the world. DRC has been implementing emergency response projects in Tanzania since the onset of the Burundi refugee crisis in 2015 in three refugee camps in the Kigoma Region at the border with Burundi. DRC’s integrated projects for refugees, asylum seekers and host communities comprise sectors such as Camp Coordination and Camp Management (CCCM), Protection (CBP, PSN, GBV, CP and Legal), Shelter and infrastructure, and Economic Recovery.

Overall purpose of the role:

The Child Protection Case management officer will lead the Case management team in Nyarugusu/ Nduta camp, will have an overall responsibility to provide technical support to case management staff and provide technical leadership to the team, disseminate and ensure adherence to case management, child protection, referral, parenting, linkages and standard operating procedures (SOPs) and other job -aids that facilitate holistic case management at household and community level.

Main Responsibilities:

  • Responsible for identifying, screening and conducting assessments for unaccompanied and separated children and provide an appropriate case management services inline with the revised CPIMS+ and other inter-agency standards and operating SOPs.
  • Prepare and submit case records/ documents for case conferencing/ BID panels in close collaboration with UNHCR at field level
  • Supporting in analysis of case management caseload, assigning cases to case workers, supervision and coaching and raising complex cases to child protection team leader and or BDI specialist and manager for support.
  • Ensuring close coordination and tracking of children receiving case management including regular follow up as per prioritization and vulnerability criteria
  • Work closely with CPIMS+ Officer to produce weekly and monthly reporting
  • Provide technical and management leadership to Case Management-case workers.
  • Develop work plan and oversee the implementation of case management activities including CPIMS+ activities.
  • Conduct necessary capacity building to case workers including information sharing and data protection protocol and report any identified bridge to CPIE tea leader/Manager
  • Develop capacity building for children, parents and community members to strengthen prevention and protection of vulnerable children and adolescents
  • Ensure all staff understand different needs of children and youth and respond appropriately
  • Responsible for identifying CPIE needs to support case management team
  • Support in implementation of CPIE project activities in collaboration with CPIE Team leader and manager.
  • Support in collaboration with the manager and team leader to disseminate key inter-agency quality standards such as revised CPMS standards related to Case management

Data collection and reporting

  • With support from BID specialists and CPIM officer track indicators, maintain, update and analyse data on Child case management activity and indicator.
  • With support from CP Team leader, prepare and submit timely and quality weekly, monthly, quality and other donor reports as per the donor requirements. Accountable to meet reporting deadline.
  • Support and working closely with CP Information Management officer and M&E on program data collection, track indicators, maintain, update and analyse data on CP prevention activity and indicator.
  • In collaboration with CP Team leader, CPIM officer and M&E department, participate in CP rapid assessment and/or other CP program related-assessment, and contribute to the CP overall intervention strategy based on feedback received from women, men, boys and girls throughout community mobilization and engagement.

Program management

  • With support and the supervision of BID specialist and CP Team leader participate in all prevention budget planning; accountable for developing and maintaining work plans, spending and procurement plans, tracking expenditures and ensure all prevention activities are allowable and allocated according to DRC and donor compliance and regulations.
  • Build the knowledge and skills of Prevention/outreach incentive social workers and community-based groups to be able to advocate, response and prevent child exproitation.
  • Communicate any incentive staffs’ issue to supervisor in a timely manner. Any recruitment of the new incentive staff must obtain CP Team leader’ approval.

Logistics Duties

  • Take care of equipment’s and supplies for the job
  • Ensure working equipment’s are in good condition and replenish/repairs when out of order
  • Reports immediately any security incidence/issue detected in the DRC premises

About you

In this position, you are expected to demonstrate DRC’s five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.

Qualifications and Experience

  • At least two years of professional experience in Advocacy, Protection or Programme support in humanitarian or development programming.
  • Strong knowledge of project cycle management.
  • Knowledge of donor rules, regulations, and procedures including but not limited to US and European donors, EU funding mechanisms, and UN agencies.
  • Knowledge and experience in working with national government and devolved units.
  • Knowledge of database use and management.
  • Excellent writing and editing skills in English for external audiences (including governments and donors).
  • Excellent interpersonal, written and verbal communication skills.
  • Good personal organizational skills, including time management, team work, ability to meet deadlines and work under pressure with minimal supervision
  • Experience in Tanzania programme is an added advantage.


  • Bachelor’s degree international relations, social science, law, development or a relevant field in well recognized college or university (preferred)
  • Bachelor degree in social studies counselling, Psychology, law and other relevant field in well recognized college or university


  • Good proficiency in written and spoken English, and Swahili. Kirundi an added advantage

Competency profile

  • Compliance and Detail-oriented
  • Strong team player
  • Excellent interpersonal skills, culturally sensitive and adaptable
  • Flexible, enthusiastic and willing to learn from others
  • Understands humanitarian issues in Tanzania, and the region
  • Willing to travel to project sites in Tanzania

Position Information

Employment category: Grade H

Reporting to: Child Protection Team leader

Technical line manager: Protection Manager

Direct reports: NA

Unit/department: Protection Department

Location: Kibondo/Kasulu

Providing equal opportunities  We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.

DRC strives to attract, motivate and retain qualified national staff within its programs. As such, we strongly encourage national and diaspora candidates to apply for this position. However, candidates should take into consideration that DRC cannot employ, under an international contract, a national of the country in which he or she will be working (in this case, the  United Republic of Tanzania)

Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 7th May, 2023.

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