6 Oct 2022

Product Manager; Retail Liabilities at NMB Bank Plc

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Job Description


Job Location :Head Office, Hq
Job Purpose:

Responsible for liability product development for Retail Banking and its end-to-end life cycle monitoring.
Liability Product management and profitability monitoring to identify areas that require fix, improvements and or amendment.
Responsible for products’ features enhancements and revamps where need be to ensure that all product features are relevant to customer’s needs and market competition in the industry.
Weekly, monthly, quarterly and annually monitoring and evaluation of Liability Products for Retail Banking profitability and suggest way forward for underperformance is any.
Responsible for developing, reviewing and ensure that tariff related to Retail Banking Liability Products is well developed and approved to reflect proper pricing of Retail Banking Liability products and services that is in line with bank’s budget.

Main Responsibilities:

Developing, implementing and managing a compelling Retail banking portfolio of liability products for both foreign and local currencies.
Manage the Retail Banking Liability product lifecycle from idea generation to conceptualization, design and development, implementation including UAT, Pilot and launch.
Proper management of introducing a new product by developing and executing respective Communication on specific products to all branches. Ensure all branches are knowledgeable of any new product and that we have a clear public launch plan.
Ensure new products are in line with controls, customer centric concept and are fairly priced. Ensure all new products are approved and are in line with regulations (BOT, FIU, TCRA and all other relevant regulators)
Monitor, assess, and report new products framework and ensure the same is in line with banks projections, targets and budget.
Analyze, manage and identify all system faults that affect product performance then, suggest areas of improvement, get approvals for improvement and ensure approved changes/enhancements are implemented within agreed time.
Responsible for compliance and regulatory issues for Retail Banking Liability products and services before, during and after development and implementation.
Play a key role of innovative Retail Banking Liability products which will drive and enhance bank deposits.

Manage internal relationship with all stakeholders (Technology, Risk, Marketing, Operation, compliance etc.) to ensure any introduced new or existing product is accordance to bank risk appetite, customer needs and can drive sales.
Regular (Quarterly/Semi-Annually/Annually) Competitor Review vis-à-vis Retail Liability Product Offering.

Responsible for Income targets strategies and product profitability analysis
Being pro-active to identify products issues and resolve them timely
Improve product portfolio within authority level according to set standards.
Knowledge and Skills:
A comprehensive knowledge of Tanzanian Banking products and systems that support them.
Pricing and revenue monitoring skills
Conversant in Customer segmentation, Pricing and Product Development procedures/processes.
Strong relationship management and stakeholder engagement skills
Conversant of product offerings in the wider financial services industry.
A wide knowledge of NMB strategy and policies
In-depth understanding of Retail buying behavior, marketing techniques and evolving trends
Understanding of customer segmentation theory and practice.
Understanding of banking industry, advisory, regulatory and professional bodies.

A good understanding of legislation related to financial services and channel delivery
Skilled in constructing reports, executive summaries, and briefs
Greater understanding of product life cycle
Communication skills both written and oral; Good interpersonal and networking skills
Business planning and Project management skills
Strong analytical and numerical skills for calculation of statistics, figures and targets
Standard Computer skills

Negotiation skills

Ability to explain and handle complex information in a clear and simple manner
Ability to deal professionally, confidently, and effectively with staff at all levels, internally and externally
Presentation and Training skills

Qualifications and Experience:

Bachelor’s degree or its equivalent in Business, Accountancy, and Economy, Finance or any other related field.
Training in product development is an added advantage
A minimum of 3 years of working experience in Product Development within the Banking Industry.
NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer

The deadline for submitting the application is 19 October 2022.

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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 19th October, 2022.







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