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8 Nov 2023

MHPSS Manager at International Rescue Committee

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Job Description

Requisition ID: req46566

Job Title: MHPSS Manager

Sector: Health

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: Not Applicable

Location: Kibondo, Tanzania

Work Arrangement:

Job Description


Founded in 1933 at the request of Albert Einstein, the International Rescue Committee (IRC) responds to serious humanitarian crises around the world and helps victims to survive and rebuild their lives.

For over half a century, Tanzania has been a country of asylum, hosting one of the largest refugee populations in Africa. Currently, the country hosts approximately 287,903 Burundian and Congolese refugees, many of whom arrived in 2015 as the crisis in Burundi increased. To date, refugees continue to co-exist with the host communities in Kigoma region expressing multiple reasons and needs. Within this context, IRC provides protection and basic assistance in the areas of Safety (comprises of Protection and Rule of Law, Women Protection and Empowerment, and Child Protection), Health (mental health and psychosocial support services and reproductive health), and Education.

Job Overview

The Mental Health and Psychosocial Support (MHPSS) Manager will oversee the implementation of the technical aspects of a MHPSS response focused on the persons of concern in Kigoma region refugee camps. The MHPSS Manager will be responsible for ensuring that the MHPSS activities are aligned with global guidelines and best practices in the field of MHPSS and for providing supervision and capacity building of national and incentive MHPSS service providers. The MHPSS Manager will report to the Health Coordinator and will liaise closely with IRC’s MHPSS Technical Advisor.

Essential Duties and Responsibilities:

Guides the implementation of MHPSS programming with a focus on technical aspects and quality assurance through close monitoring and supervision
Ensures that MHPSS program components are implemented according to approved work plan to achieve program deliverables. Through strong planning and monitoring, identifies potential obstacles to programmatic success in a timely fashion, and implements corrective actions as needed
Ensures technical oversight and field-monitoring of the program staff in close coordination with MHPSS program staff, notably to ensure quality control and adequate implementation of the planned tools and frameworks
Provides capacity building training and supervision to national MHPSS staff
As needed, contributes to the development of case studies of successes and lessons learned, and other publications to highlight IRC’s niche areas of expertise and value added
Provides regular comprehensive program updates to supervisor as to program status, current and emerging issues
Oversees the recruitment of MHPSS field staff
Attends relevant coordination groups
Develops scopes of work, project deliverables and monitoring and evaluation indicators and targets together with the Health Coordinator, MEAL Manager and MHPSS Technical Advisor for grant and service delivery partners as required
Provides capacity building trainings to MHPSS staff based on the gaps identified that tend to hinder quality of service
Work with the Health Coordinator for strategic development of the MHPSS program as well as engagement in donor proposals.
Timely reporting in donor reports as well as ensuring targets are met exceptionally.
Advocacy at the interagency level, regional level, and national level in different mental health forums



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competency required:
Education and/or Experience:

Bachelor’s degree or higher in mental health, social work, counseling, or related field with a minimum of 3 years of experience
Technical Skills:

At least two years of experience implementing MHPSS programming in humanitarian settings.
Program implementation experience
Demonstrated ability to develop and implement capacity building training of staff on MHPSS.
Experience in mental health and psychosocial support interventions for children and adolescents preferred
Language Skills:

Excellent oral and written English language communication skills required

Other Competencies:

Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
Analytical – Synthesizes complex or diverse information; Collects and researches data
Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively.
Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
Cultural Competence – Ability to work in diverse cultural contexts, sensitivity to and respect of cultural norms
Computer Skills:

Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems
Key Working Relationships:

Position Reports to: Health Coordinator
Position directly supervises: MHPSS Officers and MHPSS Incentive staff
Other Internal and/or external contacts: Ministry of Health, UN agencies, and other NGOs
Working Environment: Security level yellow – The situation in most of the country is calm. Some parts of Kigoma region experience insecurity-highway banditry.

Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

IRC is an Equal Opportunity Employer: IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, age, marital status, veteran status or disability. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Warning!Please be warned of various scams, being circulated via e-mails, from Internet websites, and via regular mail or fax, falsely being issued by or associated with the IRC. Beware that The IRC does not charge a fee at any stage of its recruitment process (application, interview meeting, processing, training, or any other fee). IRC does not request any information related to bank accounts. If asked for any payment, please contact [email protected].

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Closing Date : 15th November, 2023.

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