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23 Oct 2023

Manager, Workplace Banking at DCB

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Job Description

Manager, Workplace Banking

DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.

We are currently seeking for a qualified candidate to fill the position of Manager, Workplace Banking. The successful candidate will be responsible for developing and growing payroll business by assessing, selecting and signing-up employer organisations, onboarding new customers, and monitoring the entire schemes portfolio for quality and sustainability.

Key Responsibilities:

  • Developing and implementing workplace banking sales plan and process.
  • Managing the existing schemes to facilitate portfolio growth.
  • Building relationships with key rereferrals partners within the bank to ensure constant and quality leads are obtained.
  • Ensuring proper empanelment of the signed-up companies and verifying that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank.
  • Assessing the risk profiles of customer segments and contributing to the development of effective control measures within the deduction to source.
  • Managing and monitoring end to end process of onboarding and growing the workplace proposition whilst observing NPL ratio as set by the bank.
  • Driving activations and penetration of all signed up schemes with existing and potential clients.
  • Maximizing sales referral opportunities by working with customer service officers, relationship managers and branch managers.
  • Delivering services to customers that are synonymous with the customer brand experience being promoted by the organization.
  • Leading, training and coaching the team to ensure effective management of the schemes and monitoring as first line of defense to minimize defaults.
  • Ensuring the sales team has the right culture and attitude.

Qualifications and Experience

  • Bachelor’s degree from a recognized institution.
  • Minimum of five years’ experience relevant experience.
  • Excellent communication, negotiation, and credit analysis skills.
  • Strong relationship and networking skills.
  • Extensive knowledge of personal banking products.
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Method of Application

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, quoting reference number DCB-COM-MWB-10/2023 on the subject of the email. To be considered, your application MUST be submitted

through [email protected] not later than 27th October 2023. Hard copy applications will not be accepted.

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