22 Oct 2021

M-PESA Business Project Coordinator at Vodacom

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Job Description

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.


Role purpose: 
•    Overall accountability of managing new and existing projects to meet strategic business objectives
•    Develop, plan, execute and evaluate projects according to predetermined timelines
•    Drive all the M-Pesa Business initiatives, partnerships and ensure they are timely executed
•    Manage projects and ensuring quality control throughout project life cycles
Key accountabilities and decision ownership 
• Develop project plan, briefs, activities and deliverables as per the project expectations and effectively communicate to all stakeholders.
• Coordinate and ensure that all M-PESA Business Projects & Milestones are delivered within agreed timelines and proactively manage changes in project scope.
• Ensure Accurate, Continuous, Regular and Consistent on time reporting on progress of Projects Status to all stakeholders and management (Internal & External).
• Work closely with sales and segment managers to develop appropriate initiatives, campaigns and partnerships for the Enterprises
• Plan and facilitate effective meetings with internal and external stakeholders
• Consistency monitoring of the projects and initiatives performance
Core competencies, knowledge and experience 
•    Excellent analytical and logical reasoning skills translated from consumer insights
•    Excellent communication skills
•    Strong stakeholder management skills
•    Ability to anticipate customer, competitor and market dynamics
•    Able to challenge the status quo
Must have technical/professional qualifications:
•    3+ years’ experience industry or functional experience.
•    Bachelor degree in Business Administration, Economics, Marketing or its equivalent.
•    Strong analytical skills and business acumen.
•    Build and maintain relationship with key stakeholders in the value chain.
•    Telecommunications experience would be advantageous.
•    Project knowledge and experience would be advantageous.

Job Responsibility

* Ensures solution support is provided to sales teams, strategic partners, internal teams and business customers regarding technical, non-customised solution design products and activities;

* Supports key customers during all phases of pre-sales, solution design, implementation and post-sales changes and helps create a landscape for increasing cross-selling opportunity;

* Supports product development teams on preparation and life-cycle of Vodafone products/services and captures and implements process or product changes to the solution design;

* Provides sales, marketing and engineering feedback on current and future product requirements;

* Maintains up-to-date and comprehensive knowledge of Vodafone�s and the industry�s products and/or services;

* Understands customer needs and factors for their digital transformation process through Vodafone solutions.

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 30th October, 2021.

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