Logistics Coordinator – Twiga Cement

Position

Logistics Coordinator – Twiga Cement

Areas of responsibility

As assigned

Reports to

—

Specific knowledge

A minimum of three (3+) years’ experience in logistics coordination, preferably in cement or bulk cargo.

Due date

6/24/2026 12:00 AM

Main duties

Safety and sustainability champion

• Promote safety awareness among drivers and logistics staff.
• Champion sustainability initiatives in transport operations, including fuel efficiency, emissions tracking, and clean energy.
• Promote the use of online trucks inspection and close the gaps identified.
• Conduct regular training and discussions with drivers and transporters on matters related to safety.

Delivery and dispatch coordination

• Coordinate daily cement deliveries to customers based on confirmed orders and transport availability.
• Liaise with the packing plant to schedule and monitor truck loading.
• Optimize truck turnaround time and manage back freight utilization wherever possible.

Order and payment processing

• Receive and validate customer orders and payment confirmations.
• Follow up on payment bookings with finance and ensure timely release of deliveries.

Traffic and yard management

• Manage truck movement and traffic flow inside and outside the plant to avoid congestion.
• Ensure compliance with safety protocols and yard access procedures.
• Ensure conducive operations environment for drivers.

Customer communication

• Provide regular real-time delivery updates to customers.
• Handle customer inquiries related to dispatch, documentation, and delivery timelines.
• Promote the best use of available digital platforms to service the customer better while exploring possibilities for improvements.

Documentation and compliance

• Handle export documentation for cross-border shipments.
• Process logistics permit and ensure regulatory compliance.
• Maintain accurate e-filing of delivery notes, transport records, and exports documents.

Port operations

• Coordinate port activities for incoming and outgoing cargos.
• Liaise with port authorities, customs, and shipping agents for smooth cargo handling to avoid demurrage cost.

Contract and procurement coordination

• Support procurement in managing transport contracts and service provider performance.
• Track contract KPIs and escalate non-compliance issues.
• Participate in regular supplier performance evaluations.

Supplier invoice management

• Daily reconciliation of transporters invoices in line with agreed transport freight cost.
• Follow up outstanding payments, query and give transporters feedback.
• Promote the use of self-billing invoices.

Inbound logistics

• Coordinate loading and delivery of raw materials.
• Maintain optimal stock levels with Procurement and Production.
• Drive backhaul utilization to reduce transport costs.
• Ensure efficient loading/offloading with no delays.
• Monitor goods in transit for timely and secure delivery.
• Promote digital tools to enhance logistics visibility and control.

Other duties

• Perform any other duties as may be assigned by the Supervisor.

Minimum requirements (qualifications)

1. Diploma or Degree in Logistics, Transport, Business Administration or related field.
2. Proficiency in MS Office and logistics systems, including Tracking, TMS, etc.
3. Knowledge of Tanzanian transport regulations and export procedures.

Specific job requirements

1. Strong coordination and multitasking skills.
2. Excellent communication and customer service.
3. Knowledge of logistics software and ERP systems.
4. Familiarity with port operations and export documentation.
5. Attention to detail and problem-solving ability.
6. Understanding of transport contracts and compliance.
7. Safety-conscious and proactive mindset.
8. Strong analytical skills.
9. Better understanding of Key Logistics KPI’s.