Job Title: Loan Officer

Location: Dar es salaam, Morogoro, Mbeya & Tanga, Tanzania

Level: Entry

Job Type: Contract

Deadline: 30 June 2026

About the Role

We are hiring Loan Officers and Collection Officers to join our growing team! This is a great opportunity for motivated individuals with strong communication skills, a passion for customer service, and a desire to build a career in the financial sector.

Key Responsibilities

Main Duties:

• Review and follow up on open accounts for repayment collection.
• Collect loan payments as per agreed repayment plans.
• Perform customer due diligence and maintain proper KYC documentation.
• Deliver excellent customer service at all times.
• Manage front desk duties and assist in administrative tasks. · Ensure adherence to company policies and procedures.

Performance Targets (KPIs):

• Achieve monthly disbursement, collection, new customer acquisition, and active customer targets.

Qualifications & Requirements

• High School education
• Experience in microfinance or financial services is an added advantage.
• Strong communication, sales, and negotiation skills.
• Excellent time management and customer service skills.
• Must be self-driven, dependable, and a team player.
• Basic computer knowledge required.
• Having a smartphone is an added advantage.

Equal Opportunity Employer Statement: