Reliance Insurance LTD

Reliance Insurance Company (T) Ltd is one of the leading non-life insurers in Tanzania having pan reginal presence in Dar es Salaam, Arusha, Mwanza, Mbeya, and Dodoma.

The company offers full array of non-life insurance products like fire, Engineering, Motor, Work-men compensation, Liability, Marine Hull and Aviation Etc. Reliance had been making a steady progress and has establishes itself as a reliable player with high reputation for prompt efficient and effective customer service backed by a strong financial base in the Tanzania Insurance industry.

The company is looking for the qualified IT Assistant Officer.

The successful incumbent’s responsibilities will include the following.

• Providing technical support to end-users over the phone, email, or in-person.
• Troubleshooting and diagnosing hardware and software issues.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Maintaining and updating hardware and software systems
• Monitoring system performance and ensuring that systems operate reliably and efficiently.
• Maintaining records of repairs, maintenance, and inventory of equipment.
• Researching and testing new software and hardware solutions.
• Keeping up to date with new technology trends and advancements.
• Ongoing education of the Company IT policies and procedures to ensure compliance by all users.

Qualifications and requirements

• A degree in computer science or a related field.
• Experience in computer hardware and software installation, maintenance, and troubleshooting.
• Familiarity with networking technologies and protocols.
• Strong communication and interpersonal skills to communicate effectively with non technical users.
• Excellent problem-solving skills.
• Ability to work independently or as part of a team.
• Knowledge of Microsoft Office Suite and other common business applications.
• Assistant IT Officers must have the ability to work under pressure, manage their time effectively, and be able to handle multiple tasks at once.
• They must also have excellent analytical and critical thinking skills, as well as a strong customer service focus.