1 Feb 2021
IT Analyst at Shanta Mining Company Limited
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- Company: Shanta Mining Company Limited
- Location: Tanzania
- State: Dar Es Salaam Jobs
- Job type: Full-Time
- Job category: IT/Telecom Jobs in Tanzania
Position Title: IT ANALYST (1 POST)
CONTEXT AND PURPOSE OF THE ROLE
- The purpose of this role is to provide support to the mine IT systems. The IT Analyst will also be involved in developing, establishing and execution of Business Systems / Information Technology policies, standards, and procedures.
ACCOUNTABILITIES & AUTHORITIES OF THE ROLE
The following are the accountabilities and authorities of this role:
- Installation, configuration and upgrading servers, desktops and laptops operating systems on hardware.
- Configuration commissioning and decommissioning of office automation equipments.
- Analyze and recommend computers and computer peripheral equipment for users.
- Determine user needs and modify computers and office automation equipment to suit their needs
- Loads software programs into servers, computers and laptops that are basically needed for users.
- Configuring email accounts to users. Joining servers, desktops, laptops and office equipment to the domain
- Respond to queries from users and provide advice accordingly.
- Solve client’s technical problems by phone or attending their station in person.
- Repair any of the business systems equipment where possible to do so
- Perform preventive maintenance of office automation equipments timely, on a required time cycle as scheduled.
- Register newly installed business systems equipment and decommission them when necessary and follow-up asset disposal procedure to completely remove equipment from office environments.
• 1 st line of support for 2way radios, CCTV, and access control Systems.
• Upkeep of business systems equipment register.
• This role has the authority to disable any user group that has access to Shanta Gold network systems whereby there is no documentation to validate that a user or access group has been authorized to have that access.
• Uninstall any application that has been installed in any computer and that application has cost implication for the company while the application has been Installed without following business systems policy.
• Remove user access rights from the application and shared folders whereby no evidence is available to validate that a user or group has been granted access to the application or shared folder.
• Delete media files from the servers that are not for business purposes
REQUIRED SKILLED KNOWLEDGE
- Degree in Computer Science, IT, Telecommunication, Electronics, Computer Engineering.
- Cisco Systems knowledge
- VMware Technology Knowledge
- Veeam Technology knowledge
- Good understanding of Microsoft operating systems both servers and desktop versions
- Good understanding of Cloud computing technologies (Azure)
- Good understanding of Microsoft SharePoint technology
- Understanding of Cyber, IT Security and IT General Controls.
- Understanding of WAN, LAN, and WIFI technologies
- Hands on skills on Computers and Printer troubleshooting and repair
- 2 years related experience in mining industry
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Method of ApplicationApplicants are invited to submit their Resumes and certificates (indicating the Position Title in the subject) to:
HR Director, Shanta Mining Company Limited
P.O. Box 79408,
Dar es Salaam
Or via Email to: [email protected]
The deadline for submitting the application is 06 February, 2021