Responsibilities

• Meeting the sales target of the company through effective planning and budgeting.
• Review all applications for insurance –determine the profiles of risks presented to the company for insurance and assess their acceptability or otherwise.
• Oversee the preparation of certificates, receipts, and cover notes where necessary, and ensure all clients are posted on TIRA Mis
• Oversee preparation of policy documents, risk notes and authorize them within authority limits
• Ensuring premiums are settled as per company policy and paid directly to the Insurers
• Reviewing renewal terms, ensuring renewal notices go out on time, and following up on renewals to ensure a high retention rate.
• To map potential customers and generate leads for the company as well as to generate new opportunities.
• Collaborate together with product developers for possible product improvement and changes to ensure they meet market needs.
• Ensures that Underwriting discipline, decision making processes, technology, and systems used in the Company are adequate to effectively and profitably deliver on the strategic objectives
• Lead and manage the sales force, develop and implement the sales strategy each intermediary-wise.
• Facilitate brand promotion activities to ensure product awareness among consumers.
• Maintain a high standard level of customer service – responding to general insurance inquiries (walk-in clients, telephone, and emails)
• Liaise with corporate clients on issues relating to their policies.
• Implement a credit control policy and ensure that premiums are debited and collected as required.
• Deliver performance requirements as defined in the company strategy, and personal targets.
• Prepare daily, weekly, quarters, biannual, and annual reports, and other reports as needed.
• Establish, develop, and maintain positive business and customer relationships.
• Drive sales with product knowledge and market-driven enthusiasm
• Qualifications:
• Bachelor’s Degree in Insurance & risk management, BA, Marketing or relevant business fields
• Knowledge of insurance regulatory requirements
• 3+ working experience in similar roles and mentioned industry
• Professional qualifications in Insurance IE (CII Certification)
• Focus on customer needs and satisfaction