12 Oct 2023

Information Technology Consultant at Maternity Africa

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Job Description

Maternity Africa (www.maternityafrica.org) is a local, donor-funded, Christian nonprofit NGO registered in Tanzania.  Based outside Arusha, it is devoted to helping make childbirth safe and to treating obstetrical fistula and other birth-induced injuries. We support local communities, provide information to keep mothers and babies healthy, as well as excellent medical care and training to help ensure safer deliveries.

PART-TIME Information Technology Consultant

Maternity Africa is seeking to recruit an Information Technology Consultant on a part-time contract, initially of two days per week on a self-employed consultancy basis.  The successful candidate will:

  • Work closely with Maternity Africa’s Senior Management Team, advising how to use information technology systems effectively and efficiently and, where necessary, to improve them;
  • Provide strategic advice and day-to-day guidance and user-training in connection with Maternity Africa’s technology and IT infrastructures; and
  • Other tasks in connection with the computerized Health Management System (HMS), CCTV system administration, phone network management, printer and peripheral support, security and compliance, documentation and reporting.

Key tasks

  • Clarify and document Maternity Africa’s system specifications, IT inventory and IT work practices, including backups, data security and internet-based systems.
  • Analyse Maternity Africa’s IT requirements and give independent and objective advice on the use of IT.
  • Define software, hardware and network requirements.
  • Develop agreed solutions and implement new systems.
  • Design, test, install and monitor new systems.
  • Organise and deliver IT user training for users.
  • Maintain and administer the hospital’s health management system (HMS), ensuring data integrity and system reliability.
  • Collaborate with healthcare professionals to customize and optimize the HMS to meet specific clinical needs.
  • Troubleshoot and resolve issues related to the HMS, including user access and data security.
  • Oversee the hospital’s CCTV surveillance system, ensuring continuous monitoring and recording of critical areas.
  • Perform regular CCTV system maintenance, including camera calibration and software updates.
  • Investigate and provide footage for security incidents and investigations as needed.
  • Manage the hospital’s phone network infrastructure, including Voice over Internet Phone (VoIP) systems.
  • Ensure reliable connectivity and communication services for hospital staff.
  • Troubleshoot and resolve phone system issues and user inquiries.
  • Maintain and support the hospital’s networked printers and peripheral devices.
  • Monitor and replenish printer supplies, such as toner and paper.
  • Troubleshoot and resolve printer-related problems.
  • Implement security measures to safeguard patient data and sensitive information.
  • Ensure compliance with healthcare industry regulations in all IT operations.
  • Conduct regular IT security audits and assessments.
  • Implement security measures to safeguard patient data and sensitive information.
  • Maintain accurate records of system configurations, maintenance activities, and user access.
  • Generate and present reports on system performance and incident resolution.
  • Maintain internet connectivity and troubleshoot as required.

Essential minimum qualifications and experience

  • Holder of Bachelor Degree in Information Technology or related subject from a recognized institution/university.
  • A minimum of three years of IT consulting or similar experience.

Other necessary qualities

  • Acceptance of and adherence to Maternity Africa’s values.
  • Excellent communication skills, including demonstrated ability to communicate complex information simply and engagingly.
  • Able to keep confidential information.
  • Fluent in Kiswahili, English and other local language(s).
  • Well organized, with logical approach to decision making.
  • Excellent work ethic.
  • Have close attention to detail.
  • Self-starter and able to work on own initiative.
  • Able to work as part of a small team.
  • Be flexible, ready, willing and able to take on other IT-related roles within Maternity Africa as the organization grows.
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Method of Application

Interested candidates are kindly requested to send their cover letter, Curriculum Vitae and Professional Certificates by email only to [email protected].  Please include the reference number in the subject line.  Applications should be sent by 09.00 on Monday 23 October 2023If you do not hear from us within a month from the closing date please consider your applications unsuccessful.

Important: please note – As a Christian organisation, Maternity Africa seeks always to uphold the highest ethical and moral standards.  Maternity Africa is an Equal Opportunities Employer, and has zero tolerance of any bribery and corruption.  If anyone asks you for any form of payment or other consideration in connection with your application, please inform Maternity Africa’s Country Director immediately at [email protected] and the matter will be dealt with swiftly.

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