MOSHI RURAL TEACHERS SACCOS LTD is a Registered Savings and Credit Co-operative Society with Registration No. PRI-KJR-MSH-MC-2022-603 located in Moshi Municipality, Kilimanjaro Region. M.R.T SACCOS LTD is inviting qualified and highly motivated Tanzanians to apply for the following vacant position:

ICT And Digital Channels Systems Officer (1)

DUTIES AND RESPONSIBILITIES

Configure, maintain, support and upgrade corporate customer’s networks and in-house servers.
Perform preventive maintenance for all computing systems.
Provide administration to Networks, Databases and Financial applications of the organization.
To provide technical support and monitoring of the Digital Channel Systems.
Maintain a 24/7 on call support and supervise day-to-day support of Systems.
Document and analyze technical specifications for changes and projects.
Review updates, test and implement changes and/or enhancements in compliance with the Change Management Policy.
Supervise and execute System integration testing and subsequent implementation of system upgrades, hotfixes, patch releases.
Coordinate interventions and act as a bridge between the SACCOS and the vendors.
Provide end-user support; investigate, troubleshoot, document, and resolve hardware and software issues.
Configure hardware, Digital Systems, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Supervise the daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Supervise the backup operations, ensuring all required file systems and data are successfully backed up to the appropriate destination(s).
Perform regular file archival and purge as necessary and ensure readability test is done as per policy
Repair and recover from hardware or software failures; coordinate and communicate with impacted users.
Ensure network security and connectivity. Monitor network performance (availability, utilization, throughput, and latency) and test for weaknesses Set up user accounts, permissions, and passwords.
Ensure all information systems, processes and people adhere to security practices
Prepare and disseminate organizational promotional materials
Coordinate interventions between the SACCOS system with TCDC system (MUVU)
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QUALIFICATIONS AND EXPERIENCE

Bachelor Degree in Computer Science/Computer Engineering, Software Engineering, Telecom Engineering, or equivalent relevant IT degree from a University with a reputable curriculum.
IT degree from a reputable University.
At least 1-year of experience in supporting Self-Service, Digital Channels in organizations of similar size and scale.
Experience and ability to work effectively in a dynamic and collaborative environment.
Certifications in MCSE, CCNA, CISA, OCA, SQL and ITIL will be an added advantage.
Experience with financial technology and security
Hardware and software proficiency
Ability to support new application development.
REMUNERATION

Attractive package in accordance with the M.RT SACCOS LTD salary structure.

OTHER COMPETENCIES

Very good command of both written and oral English and Kiswahili;
Good customer service and interpersonal relations skills;
Strong business acumen and be highly dependable;