1 Job Summary:

We are seeking an experienced and skilled HR Coordinator to support our Human Resources team. As an HR Coordinator, you will play a key role in assisting with various aspects of human resources, including recruitment, employee relations, benefits administration, and compliance. This is an excellent opportunity to join a dynamic team and contribute to the growth and success of our organization.

Ultimately, as a valued member of our team, you will significantly contribute to the overall efficiency of our business by delivering personalized and timely support to the CEO and the company’s Senior Management.

2 Duties and Responsibilities:

Recruitment and Hiring:
Assist with job postings, resume screening, and interview scheduling
Coordinate and communicate pre-onboarding process for new hires
Coordinate new hire orientation and onboarding process
Maintain accurate records of job postings, resumes, and interview evaluations
2.2 Employee Relations:

Provide support and guidance to employees and management on HR-related matters
Assist with conflict resolution, performance management, and employee engagement
Conduct exit interviews and analyze data to identify trends and areas for improvement
Partner with business leaders to understand and address HR needs
Develop and implement HR strategies that support business objectives
Provide guidance on HR policies, procedures, and best practices
Handle employee relations issues and investigations
2.3 Performance Management:

Establish key performance indicators (KPIs) and metrics to track the company’s progress towards its strategic
Collaborating with cross-functional teams to implement strategic initiatives and drive business
Monitor and analyze business performance across various departments and functions, identifying areas for improvement and
Prepare regular performance reports and presentations for P&C Manager and Senior Leadership, highlighting achievements, challenges, and recommended
Monitoring and reporting on key performance indicators (KPIs) to measure progress against
Identifying areas for improvement and developing recommendations for
Developing and implementing performance metrics and dashboards to track
Facilitating and leading meetings and workshops to drive strategy and performance
Developing and managing budgets and resources to support strategic
Keeping up-to-date with industry trends and best practices, and applying knowledge to continuously improve strategies and
2.4 Benefit Administration

Administer benefits programs, including health insurance, retirement plans, and other employee benefits
Coordinate open enrollment and benefits fairs
Ensure compliance with benefits-related laws and regulations
2.5 Compliance with Regulations

Ensure compliance with labor laws and regulations, such as NSSF, HESLB, OSHA, WCA, TRA, CMA, Labor Laws and any other regualatory agencies/practices
Maintain accurate records of employee leaves, accommodations, and other compliance-related matters
Assist with investigations and resolutions of HR-related complaints
Ensuring Maximum compliance for the company
Attending trainings offered by ATE and other Institutions
2.6 Employee Records/Data and Contracts Management

All employees contract management
Using company HRMIS to keep all data in relevant employee profiles
Fostering digital and technological processes and eliminating paperworks in all HR works
Maintain accurate and up-to-date employee records and databases
Ensure compliance with data privacy laws and regulations
Assist with data analysis and reporting to support HR initiatives and programs
Identifying and mitigating risks that could impact strategic
Managing and mentoring a team of analysts and HR Admins from Branches/Remote
2.7 Training and Development:

Assist with training and development programs, including orientation and onboarding
Coordinate training sessions and workshops
Evaluate training programs and make recommendations for improvement
Ensuring all trainings are digitally recorded in the HRMIS
Tracking training performance and progress per teams, departments and employees
Fostering positive environment for Learning and Growth for the company
2.8 Confidentiality Management

Management of employee files, data and information with the utmost confidentiality
Handle highly sensitive information with utmost discretion for all employees
Ensure compliance with privacy and confidentiality policies and procedures
2.9 Special Projects:

Support special projects, such as employee recognition and reward programs
Assist with HR-related aspects of company-wide initiatives and programs
Collaborate with other departments to ensure alignment and effective communication
2.10 General Administrative Support:

Provide general administrative support to the HR team
Assist with HR-related tasks and projects as needed
Maintain a high level of confidentiality and discretion in all aspects of HR work
3 Educational and Experience Requirements:

Bachelor’s degree in Human Resources, Business Administration, or related field
2-3 years of experience in human resources or a related field
Strong knowledge of labor laws and regulations
Excellent communication and interpersonal skills
Ability to maintain confidentiality and discretion
Proficient in HR software and systems, such as HRIS and payroll
Strong organizational and time management skills
Ability to work in a fast-paced environment and adapt to changing priorities
4 Preferred Qualifications/Skills:

Experience with recruitment software and applicant tracking systems
Knowledge of benefits administration and compensation principles
Experience with employee engagement and retention strategies
Ability to prioritize and manage multiple tasks and projects simultaneously (multi-tasking)
Strong organizational and time management skills to meet deadlines and deliver results
Formal communication skills/practice using emails or existing professional tools
Proficient in using productivity tools such as G-Suite (Email, Google Docs, Calendar, Sheets, Slides, etc) OR Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Zoom, Online Conferencing systems,
Professional certification, such as SHRM-CP or PHR (not a must but will be added bonus)
5 Working Conditions:

Regularly required to stand, sit, talk, hear, and use hands and fingers while performing the duties of this
Prolonged periods of sitting at a desk and working on a
Must be able to access and navigate each department at the organization’s
Flexible extra working hours to match the nature of company’s business and the Manager’s or CFO’s involvement in various aspects of the
Able to travel within Dar Es Salaam, other regions, and countries where the company has
6 Knowledge, Skills, and Abilities or Required Competencies:

Excellent communication and presentation skills, with the ability to effectively articulate ideas and influence decision-making at all levels of the
Demonstrated leadership abilities, including the capacity to lead cross-functional teams and drive consensus in a matrix
Strategic thinker with a proactive and results-oriented mindset, capable of balancing short-term priorities with long-term strategic
Proficiency in financial analysis, budgeting, and forecasting tools/software. Experience in providing high-level administrative support in a senior
Ability to convey information to people clearly and
Experience in managing and planning projects, conferences, and
Ability to take accurate minutes, including being able to interpret and sum up complex discussions
The ability to work effectively with colleagues at all levels and a wide range of senior external contacts in a high-pressure
Confident and determined with the ability to work on my initiative and as a team member when
Ability to prioritize, meet deadlines, and manage the conflicting demands of a busy
Ability to work flexibly and occasionally out during office
Ability to maintain accuracy and attention to
Strong problem-solving skills and ability to anticipate needs and provide proactive
High level of integrity, professionalism, and
Ability to work independently and as part of a team, demonstrating a strong sense of ownership and
Flexibility and adaptability to changing priorities and
Excellent interpersonal and communication skills including
Excellent time management skills with the ability to manage multiple priorities and