18 Feb 2022

Hotel Supervisor at KCU Lake Hotel

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Job Description


KCU – Lake Hotel is the among of KCU (1990) LTD hotels operating in Bukoba Municipal council in Kagera region. Our hotel offers different services such as Accommodation, Bar and Restaurant, Kitchen and Hall for ceremonies and seminars. Has the following job opportunities:-


We are looking an experienced thorough, reliable hotel supervisor to join our team. The supervisor will be responsible for general and department-specific, routine and daily hotel supervision activities


 Oversees the work of front office personnel such as guest relation officers to ensure that they receive and greet guests properly.

 Create and implement staff schedules to ensure that no station within the hotel is left unmanned.

 Oversees the work of housekeeping staff and control room and suppliers’ inventory.

 Deal with complaints and suggestions according to hotel policies and ensure business retention.

 Ensure guests are attended as soon as they arrive in the hotel premises.

 Ensure all hotel areas are tidy and clean.


 Certificate in hotel management or related field whereby diploma is an added advantage.

 Fluently spoken and written in both English and Swahili Language.

 A good knowledge in customer care and interpersonal skills

 Working experience with minimum 3 years in hotel career

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Method of Application

Interested and suitable candidates should submit their signed applications in hand written letters, attached with certificates, other relevant documents and three referees with current contacts and one recent passport size photograph.

A letter must be addressed to: –

Human Resource & Administrative Officer

KCU (1990) LTD

P.O.BOX 66,


All qualified candidates will be compensated basing on the agreement from both parties (employer and expected employee) during an interview.

The deadline for submitting the application is 28 February 2022.

Note: Applicants who are already applied they are not allowed to apply again.

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