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2 Sep 2021

Hardware Engineer at Wassha Inc

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Job Description


Organization: Wassha Inc.

Division: Tanzania

Department: Engineering Department

Reports to: Hardware Engineering Team Leader

Direct Reports (Subordinates): Technicians

Workstation: Any region within Tanzania as assigned

Job Title: Hardware Engineer



To repair, design, and test all Wassha products hardware components by analyzing test data, eliminating errors, modifying existing hardware devices.


Managerial Responsibilities:

  • Managing the team of Technicians and operators in the respective regions.

Functional Responsibilities:

  • Lead and support Engineering Technician to ensure delivery of high standard of service to WASSHA Inc.
  • Planning, organizing, and monitoring execution accuracy of tasks by Engineering Technicians and Operators.
  • Prepare, engineer, deliver software product demonstrations and explain proposed engineering solutions through webinars, open houses, and trade shows.
  • Supporting our customers in all aspects of software, IT, networking, and database management.
  • Provide after-sales support to the customer when necessary, to identify inefficiencies and to ensure successful use of our products and solutions to improve outcomes.
  • Conduct electrical safety checks on equipment and repairing.
  • Troubleshooting, diagnosing and solving hardware or software faults.
  • Development of appropriate test hardware and procedures, both informal and formal, to prove the correct operation of hardware.
  • Provide support for the hardware and manage component obsolescence throughout its lifecycle.
  • Communicate with staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
  • Replacing parts and providing hardware electronic engineering support as required.
  • Providing support, including procedural documentation and relevant reports.
  • Following diagrams and written instructions to repair a fault or set up a system.
  • Working continuously on a task until completion (or referral to third parties, if appropriate).
  • Preparation and provision of hardware manuals to both external and internal users.




  • A minimum level of academic and professional qualification required to perform effectively in the role:
  • Degree qualified in hardware, electronic Engineering, or related programs.
  • A minimum level of experience required to perform effectively in the role:
  • Proven work experience as an Engineer with a minimum of i-year experience.





Internal customers:

  • Hardware Engineer — Team Leader
  • Customer Success Team
  • Training Team
  • Software Team
  • Supply Chain Department

External customers:

  • Wassha Agents





  • Ability to write comprehensive technical design documentation.
  • Effectively research and solve complex technical issues


Leadership skills

  • Analytical skills
  • Strong communication skills including presentation skills
  • Computer literacy and office suite knowledge like Excel, Spreadsheet, etc.
  • Problem solving and analysis
  • Excellent team player


  • Stress tolerance
  • Flexibility and adaptability
  • Accountability and Transparency
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Method of Application

Deadline for application is 14th September, 2021.

Applications: Only CV’s should be sent by e-mail to [email protected]

Please mention the vacancy position in the e-mail header.

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