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23 Jun 2022

General Manager at Puma Energy

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Job Description

Main Purpose:

• Provide leadership and direction to the country management team.
• Be fully accountable for all country operations as well as for the delivery of the financial business plans and KPIs.
• Create the conditions for sustainable, growth through developing and executing business plans.
• Be the visible PUMA representative for the market/ cluster for all external stakeholder interactions including government, vendors and media.
• Coordinate the market activities with LOB leads.
• Turn LOB policies and principles into workable market plans.
• Perform the role of assurance lead for HSE, legal and finance.
• Consolidate key market insight for both regulated and unregulated markets.
• Ensure that the customer is at the heart of everything that country/cluster teams do. Ensure all HSE, compliance and governance policies, principles and procedures are implemented and adhered to at all times.
• Role model the Puma Energy core values and ways of working.

Knowledge Skills and Abilities, Key Responsibilities:

Key Responsibilities:

  • Work with Regional teams to develop cluster / country specific plans to create and maintain competitive advantage within the Retail, B2B, Aviation, Bitumen and Lubricants markets to grow customer numbers to meet the financial targets and associated KPIs.
  • Ensure that the country depot and transport operations are optimized and structured to effectively serve the needs and demands of the customers.
  • Fully accountable for country profit and loss and Balance Sheet.
  • Work with the Region Supply Chain teams to provide accurate demand forecasts that will continuously meet country customer needs.
  • Create conditions with associated HSE and Legal policies and procedures to ensure compliance that the country/cluster is selling and operating both safely and legally at all times.
  • Work with HR and Financial business partners to ensure associated policies and procedures are implemented and adhered to throughout the country’s business operations.
  • Represent Puma Energy as the official country spokesperson when influencing customers, local governments, vendors, trade associations and dealing with the media.
  • Act as the Puma Energy representative and work with local chief legal counsel on any legal cases, for or against the company.
  • Proactively lead the business development within cluster/country to identify new opportunities and grow wallet share with existing customers.
  • Create conditions for all country colleagues to personally, and professionally develop their skills and talents to maximise their impact and opportunities within the organisation.
  • Optimise and continuously improve the cost of doing business from both a capital and revenue expenditure perspective. Creating the conditions that all colleagues invest and spend wisely to ensure that our customers can afford to do business with us.
  • Be the custodian of all compliance and corporate governance policies, processes and procedures to ensure cluster/country adherence at all times.
  • To ensure exceptional implementation of Puma standards at all times across all lines of business. Influence new Global standards when gaps and new requirements are identified.


  • Bachelor degree or advanced college education with relevant experience.
  • Post-graduate education in operational management or business administration is a plus.


  • 10 years’ experience working at a senior level within organisations that have portfolios that may include banking, logistics, retail, aviation, lubricants or B2B operations, similar or related industries.
  • 5 Years Previous experience as a Managing Director
  • Business Experience:
  • Leading Part of a Commercial Organisation
  • Track record of sustainable growth in Puma Energy’s  related sectors
  • Experience with dealing with financial statements. Profit & Loss, Balance Sheet and Cash-flow.
  • Understanding of Entity and shareholding structures
  • Integration following Mergers and Acquisitions
  • Local Market Knowledge
  • People Management Experience:
  • Managing growth
  • Managing change
  • Growing people
  • Driving and Implementing Change Experience:
  • Public speaking and presenting
  • Learning from failure
  • Relationships Management Experience:
  • Working with main board and executive committee level leaders
  • External Stakeholder Management
  • Working in a Matrix Organisation
  • Experienced in selling, socializing ideas.
  • JV Management


  • English: Spoken and written fluently.
  • High level of commercial and financial acumen.

Technical Competencies:

  • Risk Management
  • Financial & Commercial Acumen
  • Energy Industry Expertise
  • Energy Sectors Expertise
  • Business Plan Development / Implementation
  • Stakeholder Management
  • Successful Sales Techniques Understanding
  • Technical knowledge of industry related technology
  • Market Understanding
  • Operations & HSSE Expertise

Leadership and Behavioural Competencies:

  • Driving delivering results
  • Customer and Partner Focused Innovation
  • Instigating & Leading Change
  • Peer Relationship
  • Agility (Including cultural agility and dealing with cultural ambiguity)
  • Inspiring Performance for Execution
  • Aligning Business operations to Plans
  • Building Effective Teams
  • Accountability
  • Judgement
  • Influencing for Impact
  • Authentic Collaboration & Stakeholder Management


  • Work Hard: Puts in every effort to achieve goals
  • Work together: Is a genuine team player
  • Accountability: Is in charge of his business and responds for it to the Board
  • Integrity: You are the custodian of respect of the rules in the Company

Key Relationships and Department Overview:

  • Internal – Region / Country / Cluster teams (including Retail, Aviation, Lubricants and Bitumen), Global teams
  • External – Key customers, Government authorities, Key vendors
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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 30th June, 2022.

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