Job Description

• Direct and control the branch team to ensure that they are appropriately motivated and aligned so as to achieve company’s objectives.
• Raise the company’s profile and enhancing its visibility by positioning it strategically in the Industry through Brand Positioning and Brand Building
• Develop effective marketing strategy by creating a sustainable and comprehensive sales and marketing plan.
• Analyze customer research, current market conditions and competitor information.
• Monitor, review and report on all marketing activity and outcomes.
• Design and execute innovative marketing strategy.
• Establish innovative processes to manage existing customer expectations
• Ensure a standardized service to all customers.
• Growing the company’s portfolio through mining of new and existing clients.
• Facilitation in product development.
• Facilitation in recruitment, training and development of a robust sales team.
• Reviewing attrition and assisting in designing retention strategies.
• Maintaining effective communication by establishing healthy PR with customers, management, internal departments in accordance with corporate strategy.
• Handle quotations based on proposals and requests to source business and satisfy customers
• Follow up on quotations to close business and to get feedback
• Daily servicing of clients to nurture the relationship between the company and our customers
• Follow up on renewals to retain business
• Conduct market intelligence to get information
• Provide support services and training to agents
• Public Relations – adverts, entertaining media houses to keep clients happy
• Premium collections
• Underwriting, claims follow up

Responsibilities

To develop and grow the business by driving a good relationship between clients, agents and brokers in a manner that ensures achievement of set business goals

Skills and Experience

2-3 years work experience

Education

Bachelors Degree (B): Marketing (Required)

Closing Date

14 February 2021