6 Jun 2022

Digital Services Executive at Vodacom

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Job Description


Role purpose: 
•    Manages all digital products and company’s online channels
•    Proactively work with both IT and CORPS on improving digital customer touch points.
•    Manage and maintain in-house digital products and platforms.
•    Ensure compliances on all services under the portfolio.
•    Provide the necessary guidance and support to partners and other stakeholders
•    Prepare daily, weekly and monthly reports for all services under the portfolio and track them versus business case and budget
•    Develop a business relationship with other stakeholders from design to the launch of all products to ensure fully alignment within and outside the organization.

Key accountabilities
•    Develop a strong digital portifolio
•    Develop a working process on managing partners expectations while putting Vodacom interest first
•    Proactively manage product life cycle under your portifolio
•    Work with other teams within the commercial and technology functions in delivering to the fastest possible time to market
•    Monitor the technology trends and provide the necessary inputs and changes to digital products and services
•    Proactively learn the market trend and come up with the plans to address the challenges using digital solutions
•    Always monitor key KPI for improvement
Key performance indicators:
•    Increase in profitability as well as market share.
•    Proactively lead the partners in delivering products on time
•    Ensure Innovation drives the product roadmaps that lead to delivery of relevant products in the market
•    Always adhere to Compliances for both regulations and HSE
Core competencies, knowledge and experience 
•    Excellent analytical and logical reasoning skills translated from consumer insights
•    Excellent communication skills
•    Strong stakeholder management skills
•    Ability to anticipate customer, competitor and market dynamics
Must have technical/professional qualifications: 
•    3+ years’ experience industry or functional experience.
•    Bachelor degree in Computer Science, IT, Business Administration, Marketing , Economics or its equivalent
•    Strong analytical skills and business acumen.
•    Strong understanding of technology, non-telecom services or design of the same with intelligence to understand ways of generating revenue in smart manner as per company procedures
•    Build and maintain relationship with key stakeholders in the value chain.
•    Telecommunications experience would be advantageous.
•    Strong understanding of managing projects.


Modern Marketing Leadership
Data Flow and Decisioning
Digital Marketing Analytics
Always on Marketing
Data Analytics and Insights
Social and Digital Marketing – Channels, Platforms and Tools
Campaign Development and Management
Business and Commercial Acumen
Customer Centricity
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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 30th June, 2022.

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