Case Management Officer at SHDEPHA
- Company: SHDEPHA
- Location: Tanzania
- State: Geita
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Tanzania
BACKGROUND Service, Health and Development for people living with HIV /AIDS (SHDEPHA+) is a national non-governmental organization, registered on 21 November 1994 with registration number SO 8216, with the aim of mobilizing resources to help people living with HIV/AIDS and to fight the spread of the disease. Although originally focusing on people living with HIV/AIDS, over the years SHDEPHA+ has expanded beyond HIV/AIDS and related issues to other development interventions and now covers both infected and affected by HIV/AIDS with over 65 branches countrywide. Each branch of SHDEPHA+ works independently, developing, managing, and implementing its projects, though all branches share one constitution and registration.
SHDEPHA+ Kahama, based in Kahama Municipal, is among the 65 branches, was launched in 1999 and started independent operations in 2002 has been working with both international and national donors, the local and central government and other stakeholders to work toward the United Nations Sustainable Development Goals. The organization works with the poor, key, and vulnerable groups including women, children, youth, people with special needs; and it gives special attention to the underserved and marginalized populations such as PLHIV, FSW, and VAGYW.
SHDEPHA+ Kahama therefore is seeking for competent, experienced, dynamic, and qualified candidates to fill the positions listed below…..
Case Management Officer
SHDEPHA+ Kahama has been awarded by PACT Tanzania to implement ACHIEVE project in Msalala DC, Ushetu DC, Kahama TC and Shinyanga region. Tanzania. The Adolescents and Children HIV Incidence Reduction, Empowerment, and Virus Elimination (ACHIEVE) is a five-year global effort to reach and sustain HIV epidemic control among pregnant and breastfeeding women, adolescents, infants, and children. The project is funded by the U.S. Agency for International Development (USAID) and implemented by a Pact led consortium of top global HIV/AIDS partners, including Jhpiego, Palladium, No Means No Worldwide, and WI-HER. A network of global and local strategic resource partners supports these core partners. ACHIEVE focuses on priority PEPFAR countries across Africa and the Caribbean. The ACHIEVE consortium works with USAID Missions, national governments, and existing response partners to identify gaps in HIV prevention and treatment programming among target populations. Using best practices and expertise along with innovations, the project is addressing critical gaps to meet country-specific epidemic control goals. ACHIEVE is USAID’s flagship initiative to address the needs of children, young people, and breast-feeding women affected by HIV.
This includes supporting local organizations in serving these populations and ultimately building their capability to receive direct U.S. government funding for programs at scale. The project leverages the full strength of its consortia and related private and public sector stakeholders to support countries attain and sustain HIV epidemic control. In Tanzania, starting in October 2021, ACHIEVE expects to receive funding from USAID to support HIV prevention and support programs targeting orphans and vulnerable children (OVC) and adolescent girls and young women, through the DREAMS (Determined, Resilient, Empowered, AIDS-free, Mentored and Safe) program.
The goal of ACHIEVE Tanzania is to strengthen local organizations and the national- and community- level social welfare systems, structures, and workforce to support and sustain OVC to access HIV-inclusive services that support their health and well-being.
ACHIEVE Tanzania program has three Strategic Objectives:
- To strengthen the capacity of the national and community-level social welfare workforce, systems, and structures to ensure quality services for OVC, at-risk AGYW, and people living with HIV (PLHIV).
- To build capacity of local organizations to manage and implement USAID/PEPFAR awards as prime implementing partners. ACHIEVE Tanzania Project will support the transition of prime funding and implementation to capable local partners to meet the PEPFAR goal of 70% of funding to local partners. 3. To deliver high quality OVC services and DREAMS interventions for AGYW 9-14 years
ACHIEVE Tanzania anticipate to achieve the following outcomes:
- OVC service delivery is transitioned to directly funded USAID local prime implementing partners.
- Local partners are strengthened to manage and sustain family-centred, community based OVC and DREAMS service delivery.
- Increased use of OVC platforms, for paediatric HIV case finding, linkage to treatment and viral suppression.
- Increased access to HIV prevention and violence prevention services between OVC and youth
- Improved social economic capacity of at risk AGYW and OVC caregivers
Reports to: Program Manager
Contract Duration: 12 months (renewable)
The overall purpose of Case Management Officer position is to provide strategic leadership and management of National Integrated Case Management System (NICMS) function at SHDEPHA+ and council level. The jobholder will ensure high quality case management services are offered to OVC caregivers and Children and Adolescents living with HIV.
Roles & Responsibilities:
- Oversee Case Management Coordinators (CMC) and provide overall leadership for case management activities.
- Share direct supervision responsibilities of Community Case Workers (CCWs), Lead Case Workers (LCWs) and Community Health Workers (CHWs) with Case Management Coordinators.
- Disseminate and ensure adherence to case management, child protection, referral and linkages, parenting, and M&E guidance, standard operating procedures (SOPs) and other job-aids that facilitate holistic case management at the household/community levels.
- Ensure that case management services delivered address the holistic needs of OVC and caregivers including health, nutrition, education, protection, livelihoods, and psycho-social well-being.
- Conduct quality step-down trainings to Case Management Coordinators and CCWs.
- Regularly monitor case management activities and use the information to improve case management quality and implementation.
- Ensure CCWs complete required case management forms and ensure case filing system is developed and maintained.
- Work in partnership with local government authorities as appropriate, including but not limited to District Executive Directors (DEDs), Council Health Management Teams (CHMTs), District Social Welfare Officers (DSWOs), and Ward-level officials.
- Create community linkages for broader community engagement of youth and caregivers in case management, child protection, parenting, etc.
- Map existing community cadres (Community Health Workers, Home-Based Care Workers, Para-Social Workers, etc.) in communities and assist government officials to recruit and select CCWs for the National Integrated Case Management System (NICMS) Training for CCWs.
- Ensure that all CCWs are oriented to the Child Protection Policy and Code of Conduct; take all cases of child abuse seriously and follow national protocols to ensure timely reporting.
- Ensure CCWs are coordinating with local structures including health facilities and NPA-VAWC Committees.
- Lead the development of a service directory for social services (in coordination with the Health and HIV services Officer) in implementation areas; update the directory at least once per quarter.
- Ensure that Case Management Coordinators are providing continuous mentoring and support to CCWs; directly conduct supportive supervision to Case Management Coordinators and CCWs.
- Submit timely updates to the Program Manager for inclusion in the quarterly, semi-annual, and annual reports.
- Document specific case management lessons learned and best practices for experience sharing and replication.
- Perform any other relevant duties as assigned by the Project Manager.
Minimum required Qualifications, Experience and Skills
- Bachelor’s degree in in Social Work or Public Health, Community Development, Community Economic Development (CED), may be considered.
- Master’s Degree or higher, in the above-mentioned fields will be an added advantage.
- Strong M&E skills and experience in strategic information
- Excellent written and oral communication skills in Swahili and English including excellent training skills in working with adult learner leaners, particularly at the community level.
- Able and willing to work flexible hours as needed without constantly or close supervision
- Demonstrate leadership and team building skills.
- Diplomacy and negotiation skills that demonstrate ability to collaborate coordinate with a range of stakeholders and complex priorities.
- At least two (2) years’ experiences in a field position with an organization in public health or OVC programming.
- Experience in Home Based Care (HBC), National Integrated Case Management Systems (NICMS), PEPFAR OVC/MVC differentiated care of services etc. is preferred.
- Experienced with PEPFAR 3.0 funded project in Tanzania.
- Experience implementing program and donor regulations, systems, and procedures.
- Experience in an Appreciative Inquiry (AI) approach in development and social work.
Method of ApplicationIf you meet the criteria given above and interested in the vacancies, please send an application letter and CV combined in as one document indicating your present employer and position, daytime telephone contact, names and addresses of three referees. SHDEPHA+ Kahama will conduct interviews at Kahama municipal Office for the shortlisted Applicants.
To be considered, your application deadline is on Friday 3rd October 2023; The subject line of your job application email should mention the job position that you are applying as it appears in this advertisement. Failure to do that your application may not easily be retrieved. All correspondences and applications should be emailed to: [email protected]
- SHDEPHA+ is an equal opportunity employer and does not discriminate in its selection and employment practices based on Age, race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee Organization, or other non-merit factors.
- SHDEPHA+ is committed to the principles of safeguarding in workplace and will not tolerate any form of abuse, wherever it occurs or whoever is responsible”
- Any Applicant attempting or communicating to SHDEPHA+ Management or Staff through phone calls, SMS, text emails and other means will automatically be disqualified from this opportunity. All communications should be channelled to the provided official correspondence email above