Job: Chief Operating Officer
Primary Location: Africa & Middle East-Tanzania, United Republic of-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 06/Dec/2022, 11:04:04 AM
Unposting Date: 14/Dec/2022, 2:59:00 AM

The Role Responsibilities

Strategy

To support the CEO in all aspects of his / her role in order to

• Develop, implement and execute business strategies and associated financial plans.
• Deliver strong financial performance.
• Ensure the business is managed in compliance with Group policies and procedures in order to minimize risk e.g. credit, operational, market, country and reputation.
• Proactively manage and develop talent.

Business

• Support the CEO in managing the country’s strategic direction, organization, management and performance of the businesses.
• Assist the CEO with formulating, communicating, and monitoring business strategies for Tanzania; establish regular checkpoint meetings; report progress to the CEO.
• Ensure the engagement of Group functions in the development of Tanzania strategies and policies.
• Oversee project work on behalf of the CEO e.g., strategic taskforces, organization work, and other initiatives.
• Manage performance against budget for the General management cost centre.
• Assist the CEO to make strategic interventions in the running of the business.
• Preparation of high quality documentation on behalf of the C.E.O for Board strategy meetings, briefing packs for Group visitors, monthly and quarterly CEO Newsletters and Bi weekly updates.
• Organize country and branch and customer visits during the year.
• Take on any additional responsibilities as agreed with the CEO.

Processes

• Assist the smooth running of the CEO’s office by providing a focal point for communications and key CEO messages. Ensure that key CEO messages are formulated and communicated across the bank in Tanzania.
• Coordinate the scheduling of all Management Committee meetings for the year.

Risk Management

• Ensure proper functioning of a day-to-day controls, periodic monitoring activities and timely resolution of risk issues (KCSAs) for GM, CA, Audit.

Governance

• Facilitate monthly EXCO meetings as Secretary and ensure operates in line with ToR.
• Establish agenda for CLT meetings; work with key participants to ensure quality inputs and successful outcomes; take overall responsibility for staging EXCO off sites / CLT / CEO town hall / Performance review meetings; take notes as appropriate and maintain records; follow up progress as appropriate.
• Completion of PoA confirmations for submission to Group Secretariat.
• Regular and Adhoc reporting.

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

Key Stakeholders

• EXCO Members

Our Ideal Candidate

• A good understanding of Banking – (Performance and Governance)
• Good strategic management skills
• Sound judgement, sensitivity, persuasion and interpersonal skills
• Good communication and motivational skills
• Strong Analytical skills
• Detailed Understanding of Economic Principles

Role Specific Technical Competencies

• Macro-economic Understanding
• Strategy formulation and implementation
• Financial Reporting and Interpretation
• Risk Management
• Stakeholder Management
• Governance
• Administration Skill
• Project Management

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity,  together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.