Job Description

• Follow up on quotations to close business and to get feedback
• Daily servicing of clients to nurture the relationship between the company and our customers
• Prospect New business, submit terms and close to meet set targets
• Follow up on renewals to retain business
• Conduct market intelligence to get information crucial for the development of the respective channels
• Provide support services and training to agents
• Premium collections as per the Cash & Carry law and the company’s credit policy
• Ensures acceptable levels of business retention (i.e. preservation of existing business) are always maintained; and any existing business lost due to unavoidable circumstances is replaced by other suitable accounts (over and above the new business acquisition target for the year)
• Closely monitors customer service satisfaction to ensure renewals are not threatened; negotiates renewal terms well in advance and sends formal renewal confirmations to clients before the renewal dates.
• Maintains, and regularly updates business progress reports.
• Cover note control – to make sure all outgoing cover notes are properly used and returned for booking within 5 working days after being issued to clients.
• Motor Certificates – to ensure close management of certificates by ensuring full accounting of certificates before replenishing stocks
• To make sure that the company knows how much cover notes are with intermediaries.
• Weekly visits to intermediaries to make sure that the relationship is cemented and to do a regular audit on the issued UAP stationeries to the intermediaries.

Responsibilities

Skills and Experience

2-3 years work experience
Education
Bachelor Of Business: Marketing Management (Required)