24 May 2023

Branch Supervisor at Tujijenge Tanzania

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Job Description

Tujijenge Tanzania’s mission is to improve the quality of life for families in Tanzania through the provision of microfinance. We are a microfinance organisation, offering products through group and individual lending, targeting micro and small enterprises.

Tujijenge Tanzania was set up by Tujijenge Afrika, with the vision of being a leader in the provision of caring, customer focused financial services, and with the core values of transparency, integrity, sustainability, respect, teamwork, and empowerment. We are committed to positively influence the lives of our members, with customer focused financial services that impact them individually as well as their enterprises and the wider community.

We believe that the need for microfinance services in Africa can only be met if they are financial sustainable. To achieve this, our shareholding structure includes individuals and corporate shareholders such as Oikocredit and Progression Eastern Africa Microfinance Equity Fund.

From beginning operations in July 2006, we are currently operating through a network of five branches, of which three are in Dar es Salaam (including our headquarters), one in Mara. and one in Mwanza.





Position: Branch Supervisor


• Achieve the company KPls including Execution and Collections on SME and Micro-business, Mobilizing of deposits, Motor insurance & yield in the assigned region time to time based on management desecration
• Handle customer complaints and staff grievances in an efficient manner

• Take responsibility for branch administration & housekeeping in the assigned branch/region

• Provide guidance and leadership to the subordinate staff in order to achieve their set objectives while monitoring performance
• Support the management in identifying, developing and implementing best practices that would improve the organization to industry best standards and be watchful with regard to competitor activities in the Branch/region
• Report any noncompliance, procedure & policy violations and malpractices to the management or appropriate department for immediate action if detected

• Consistently seek new opportunities in the business by continually learning and adapting to new technologies and the dynamics of the industry
• Adhere to the BOT guidelines with regard to AMLTF (Anti Money Laundering and Terrorist Financing) & CDD


• Age 30-40 years
• Leadership skills
• Good marketing and Sales skills

• Credit knowledge

• Currently Employed
• 2-year experience in Microfinance Institution or Bank, As a Senior Loan officer/Supervisor/Branch Manager

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Method of Application


TO: [email protected]

(Please include “Branch Supervisor” as mail subject)

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