Job Description

The focus of this role is to develop and grow the business by driving a good relationship between clients, agents and brokers in a manner that ensures achievement of set business targets

• Direct and control the branch team to ensure that they are appropriately motivated and aligned so as to achieve company’s objectives.
• Raise the company’s profile and enhancing its visibility by positioning it strategically in the Industry through Brand Positioning and Brand Building
• Develop effective marketing strategy by creating a sustainable and comprehensive sales and marketing plan.
• Analyze customer research, current market conditions and competitor information.
• Monitor, review and report on all marketing activity and outcomes.
• Design and execute innovative marketing strategy.
• Establish innovative processes to manage existing customer expectations.
• Ensure a standardized service to all customers.
• Growing the company’s portfolio through mining of new and existing clients.
• Facilitation in product development.
• Facilitation in recruitment, training and development of a robust sales team.
• Reviewing attrition and assisting in designing retention strategies.
• Maintaining effective communication by establishing healthy PR with customers, management, internal departments in accordance with corporate strategy.
• Handle quotations based on proposals and requests to source business and satisfy customers.
• Follow up on quotations to close business and to get feedback.
• Daily servicing of clients to nurture the relationship between the company and our customers.
• Follow up on renewals to retain business.
• Conduct market intelligence to get information.
• Provide support services and training to agents.
• Public Relations – adverts, entertaining media houses to keep clients happy.
• Premium collections
• Underwriting, claims follow up
• Demonstrated exemplary behavior and conduct in performance of duties

Skills

Analytical Thinking, Brand Positioning, Communication, Customer Follow-Ups, Managing Sales Teams, Marketing Activities, Marketing Strategies, Strategic Objectives, Sustainability

Education

Bachelors Degree (B): Insurance (Required), Bachelors Degree (B): Marketing (Required)

Closing Date

26 July 2022