Job Title: Branch Manager
Department: Retail
Reporting to: Cluster Head  
Responsible for: All Branch Staff
Region: Shinyanga and Dodoma.   

PURPOSE OF JOB:

• To meet branch Retail and SME Financial Targets through a World class Sales and Service Management system and within established product programs through the branch.

PRINCIPLE ACOUNTABILITIES:

RESPONSIBILITIES:

• Accountable for all aspects of running a successful branch, delivering great business performance and leading and motivating a team that provides the best customer experience in your area.
• Primary responsibility will be to drive business (CASA and Fee Growth) product sales and Customer Service with oversight on branch operations, compliance and control.
• Understand your customer base and identify opportunities to build and grow profitable Relationships.

FINANCIAL RESPONSIBILITIES:

• Manage your resources effectively and within budget.

INDEPENDENT DECISIONS:

• Set challenging performance and business objectives.
• Work to your peoples’ strengths and instill in them the passion and commitment to deliver an exceptional service.

QUALIFICATION AND EXPERIENCE REQUIRED:

• Minimum of university degree in Business Administration or Economics and relevant professional qualifications in banking, finance or marketing.
• At least 5 years banking experience, 3 years of which should be in a managerial role with an exposure to sales/Business development.

QUALITIES:

• Good leadership, people management and banking skills.
• Knowledge of relevant legislation, sales and business principles.
• Outstanding communication skills.