This intermediate technician provides quality services in all areas of audiovisual programs including live presentation support for corporate events for the Africa region. The technician further provides technical support for general presentations and performs building services such as cable installations. He or she may coach the work of other technicians. This position is open to those working in Burkina Faso, Ethiopia, Ghana, Kenya, Rwanda, Tanzania, Togo, Malawi and Uganda

Responsibilities

Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
Provides technical presentation and audiovisual services for Africa Program events and other productions. Sets-up auditorium audio and video equipment, receives and loads completed PowerPoint from presenters, ensures equipment runs properly (testing in advance), and may coordinate staff and volunteers for production of mission related events. Performs event evaluation with key stakeholders to ensure performance expectations are met.
Maintains technical presentation equipment by ensuring that supporting supplies are at established service levels and troubleshooting malfunctions. Sets up audiovisual meetings in conference rooms.
Prioritizes technology service requirements, based on urgency, impact, and available resources by effectively utilizing corporate software applications (currently Gateway to Service) to manage, communicate, and evaluate departmental services.
Produces general level one videos. Edits internal meeting videos such as chapel services, and large meetings for internal groups.
Responds to service requests, satisfying the audiovisual needs for Compassion events. Sets-up equipment, renders technical support, service support, and systems integration.
Performs level one cable pulls of low voltage structured cabling.
May provide some general administrative support.
May provide technical advice to other assistants and offices.

Culture

Accountable for supporting, upholding, and engaging in Compassion’s core “Cultural Behaviors” in all internal and external communication and relationships.
Education
High (Secondary) School Diploma
Experience
3+ years of relevant experience working in this or a related field.

*Equivalent education, training and/or certification may be substituted for experience and education shown above

Working Environment

National Office Preferred – Standard Office Environment

Physical Demands

Sitting, standing, and/or walking for up to 8 hours per day

Travel Requirements

Up to 20% travel required for this role