About the job

Airtel Tanzania PLC wishes to recruit for an Airtel Money Revenue Assurance Lead , The Incumbent will be responsible for performing, executing and reporting all Airtel Money internal controls to ensure mitigation of revenue leakages, revenue exposure, fraud, errors and omissions. Institutionalize best in class Airtel Money processes in line with Group RAFM Governance Guidelines to achieve high levels of compliance, cash benefits by stopping revenue leakages and identifying missed revenue opportunities. Detect, report, close and take proactive steps to prevent further occurrence of issues by closely liaising with CFT strictly in a time-bound manner

The Role Holder duties will include but not limited to:

1.Timely, efficiently and accurately perform all Airtel Money Controls to prevent revenue exposure or fraud leakage.

• Ensure all Airtel Money Controls as per RA Activity Universe (daily, weekly, fortnightly and monthly) are performed on time, efficiently and accurately as per the define guidelines.
• Ensure all required input data for control performance are available before control execution.

2.Improve Airtel Money processes in order to strengthen Airtel Money control environment

• Identify process weaknesses and gaps and drive corrective action to ensure Airtel Money control environment is strengthened.
• Support CFT in driving business objectives for faster go to market.
• Liaise with CFT to understand the complete architecture, end to end service path and revenue path, perform risk analysis and formulate and validate UAT cases

3.Drive Airtel Money RA Audits

• Drive and support Airtel Money RA Audits to ensure the audit scope is successfully completed.

4.Timely Reporting

• Provide reports to senior management as required on specific assignments, open issues, process correction, incident reporting or any other as communicated from time to time.

5.Automation

• Drive Airtel Money control automation to ensure automated reports / alerts are generated during any spike in transaction trend

6.Effective Change Management and efficient Airtel Money Product Assurance

• Ensure all changes on Airtel Money platforms follow the defined Change Management Process. All changes must be validated in order to ensure first time right delivery.
• All changes must be validated and supporting artifacts kept for reference.
• Perform comprehensive risk analysis and project assessment for major system integrations / roll-outs.

7.Exception Closure

• All exceptions/gaps reported for Airtel Money (either through controls performed or business highlighted risks) should be thoroughly investigated. Exceptions/gaps should be resolved immediately.

8.Business Support

• Extend timely support to business requests including but not limited to reconciliations, refunds, reporting, validations etc.

Academic and Qualifications and Experience:

• Degree in IT, Computer Science, Data Science or any other related field
• Postgraduate in Data systems & Analysis
• MSc would be an added advantage
• 7 years working experience in related field from Telecoms or Banking Industries
• Strong analytical, technical and reporting skills
• Proficient in querying a large amount of data using SQL queries
• In-depth knowledge of GSM Networks, IN and IT Billing & Provisioning Systems
• Good understanding of data models and various IT platforms/solutions

Competencies and Behavior:

• Able to operate in a performance driven organization
• Good organizational and teamwork skills
• Self-motivated, enthusiastic, energetic
• Attention to detail
• Confident, assertive with good negotiation skills
• Excellent time Management Skills
• Customer-centric

Only shortlisted candidates will be contacted.

The deadline for the Application is 5:00 PM on 30th May 2023.

Only shortlisted candidates will be contacted.

We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of, among others, their race, disability, their race, disability, religion or gender. All employment opportunities are decided on the basis of qualifications, merit and business need