JOB Position: AGENCY MANAGER (x1)

Department: BUSINESS DEVELOPMENT

Division: Non-Medical Insurance

Expected appointment date: Immediately

Location: Dar es Salaam

Job Description

Strategis Insurance Tanzania Limited is seeking a detail-oriented and experienced Agency Manager with a strong performance record to join the team.

The successful candidate will be responsible for managing the Agency Unit, driving business development, and maintaining strong relationships with agents to ensure the achievement of business targets.

Reporting To: Head of Operations

Work Station: Strategis Head Office, Dar es Salaam

1. Principal Responsibilities

• Select, recruit, and train Agents to meet the company’s expectations in quality and quantity.
• Set sales goals and develop sales strategies by researching and generating agency leads.
• Ensure business retention and replace lost business with new suitable accounts.
• Maintain accurate communication records with Agents and provide weekly updates to management.
• Ensure sales targets align with the company’s strategic and financial goals.
• Conduct weekly visits to intermediaries to strengthen relationships.
• Stay ahead of the competition by improving sales/marketing skills through relevant training.
• Carry out any other duties as assigned.

2. Interaction With Others

Internal: Regular contact with underwriting and other staff at the Head Office and Sales Points.

External: Intermediaries, insurance companies, banks (IPF), and direct clients.

3. Minimum Requirements

• Bachelor’s Degree in Insurance (Professional certifications are an added advantage).
• Minimum 3 years’ experience in sales/marketing/business administration (preferably in insurance).
• Self-starter, hardworking, time-conscious, and committed.
• Fluent in English (spoken and written).
• High ethical values, positive attitude, motivated, and team player with great interpersonal skills.

4. Essential Skills / Qualities

• Proficient computer skills.
• Strong client relationship and communication skills (verbal and written).
• Good listening skills.
• Effective and efficient in achieving targets.
• Problem-solving, critical thinking, adaptability, empathy.
• Collaboration and independence in work.
• High integrity and professionalism.

• A professionally prepared CV.
• Copies of supporting documents.
• Recent passport-size photo.
• Names and contacts of three official referees.