Administrator and Office Operations at OTAPP

About the company

Who we are

OTAPP is a technology-driven company building innovative online solutions that automate and optimize business processes. The company leverages technology to save time, improve efficiency, and enhance transparency across operations.

Vision

To create innovative online technology solutions for the automation of business processes and harness the power of technology to enable the saving of time and resources.

Mission

To be creative innovators of online technology-based value-adding solutions.

Value proposition

OTAPP provides value through:

• Digital ticketing and transaction platforms across multiple industries.
• Real-time dashboards for sales, operations, and financial visibility.
• Integrated payment solutions and partner ecosystems.
• Centralized operational control for multi-product and multi-location services.
• Continuous expansion into data-driven operational excellence solutions.

Job summary

The Administrator and Office Operations role is responsible for coordinating front office and reception operations, office administration, facilities management, workplace operations, and executive administrative support to ensure an efficient, organized, and professional working environment.

The role oversees reception and visitor management, day-to-day office operations, administrative systems, facilities coordination, asset and inventory administration, and management support activities.

Through effective operational coordination and workplace administration, the position contributes to organizational efficiency, operational continuity, and a positive employee and stakeholder experience.

Key duties and responsibilities

The Administrator and Office Operations will be responsible for:

• Managing front office and reception operations while ensuring a professional experience for visitors, clients, partners, and stakeholders.
• Coordinating incoming calls, correspondence, visitor records, and office communication channels.
• Overseeing day-to-day office administration and workplace coordination activities.
• Maintaining accurate administrative records, filing systems, and operational documentation.
• Coordinating office facilities management, maintenance activities, and service provider engagements.
• Supporting executive and management teams through meeting coordination, scheduling, and administrative follow-up.
• Preparing reports, presentations, meeting minutes, trackers, and other administrative documentation.
• Managing office assets, inventory, supplies, and resource allocation processes.
• Monitoring office expenses and supporting administrative budget control initiatives.
• Coordinating procurement requests and administrative purchasing processes in line with company procedures.
• Supporting the implementation of workplace health, safety, and compliance requirements.
• Assisting with onboarding logistics, workspace preparation, and employee administrative support activities.
• Coordinating office events, meetings, workshops, and internal engagement activities.
• Ensuring office environments remain organized, functional, and aligned with company standards.
• Collaborating with departmental leaders to support operational efficiency and administrative excellence across the organization.

Educational and experience requirements

Applicants should have the following qualifications and experience:

• Diploma or Bachelor’s degree in Business Administration, Human Resources, or a related field.
• Minimum of 2 years’ experience in office administration, operations support, workplace coordination, or front office management.
• Proven experience in reception operations, office management, facilities coordination, records administration, and executive support.
• Strong administrative planning, reporting, and documentation skills.
• Proficiency in MS Office, Google Workspace, and administrative systems.
• Excellent organizational, communication, and stakeholder management skills.
• Ability to manage multiple priorities while maintaining high attention to detail.
• High level of professionalism, discretion, and accountability.
• Knowledge of Occupational Safety and Health practices is an added advantage.