We are seeking a Workshop Operations Coordinator who is responsible for ensuring smooth coordination between the Safari Operations Department, Mechanics, and Body Workshop teams to guarantee that all safari vehicles are properly maintained, repaired, and prepared on time before each safari departure. This role ensures operational efficiency, effective communication, and readiness of vehicles to meet company and client standards.

Location: Arusha

Industry: Tourism

Key Responsibilities

1. Vehicle Maintenance Coordination
   • Monitor and track the maintenance schedule of all safari vehicles.
   • Coordinate with Mechanics and Body Workshop teams to prioritize repairs and servicing based on safari schedules.
   • Ensure all maintenance and repair work is completed within the set timelines and standards.
   • Maintain detailed records of vehicle service history, repairs, and spare parts usage.
2. Safari Preparation Support
   • Liaise with the Safari Operations Department to confirm vehicle allocation for upcoming safaris.
   • Verify that each vehicle is properly cleaned, fueled, and equipped with required tools, spares, and first aid kits before departure.
   • Ensure vehicles meet safety and quality standards before release.
3. Communication and Reporting
   • Serve as the communication link between Operations, Mechanics, and Body Workshop departments.
   • Provide daily and weekly updates on vehicle readiness, pending repairs, and downtime to the Operations Manager.
   • Report any delays, challenges, or resource needs affecting operational efficiency.
4. Documentation and Compliance
   • Keep accurate logs of vehicle movements, work orders, and maintenance reports.
   • Ensure all vehicles have valid insurance, licenses, and regulatory compliance documents.
   • Support in maintaining updated fleet and maintenance databases.
5. Operational Efficiency
   • Assist in developing and implementing vehicle maintenance and repair schedules.
   • Recommend process improvements to reduce vehicle downtime.
   • Support the procurement team in identifying and following up on parts and materials needs for vehicle maintenance.

Qualifications and Experience

• Diploma or Bachelor’s degree in Logistics, Mechanical Engineering, Operations Management, or related field.
• Minimum of 3 years’ experience in fleet coordination, tour operations, or a similar environment.
• Knowledge of vehicle mechanics and safari logistics will be an added advantage.
• Strong organizational, communication, and multitasking skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Skills

• Strong attention to detail and ability to follow through on tasks.
• Excellent teamwork and coordination skills.
• Ability to work under pressure and manage multiple priorities.
• Integrity, reliability, and a proactive attitude toward problem-solving.

Package includes:

• Attractive salary package
• Health insurance for the candidate with immediate family
• Lunch & Transportation