14 Mar 2019

Vodafone Jobs in Tanzania : Manager : M-Commerce Product Development

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1. JOB PURPOSE

Reporting to the M-Commerce Head of Product Development. The role involve designing, manage implementation, delivery and management of M-Pesa products based on the adopted strategies and vision.

2

KEY ACCOUNTABILITIES

1

Product Design :

Support the business development team to identify opportunities and develop new products, using data and insight to establish the consumer’s problem or unmet need.

2

Product Delivery :

Project manage development and delivery of new products in accordance with Vodacom Standards.

3

Product enhancement:

Continually review, evaluate and enhance the current product offering. To ensure that all

products offered are in-tune with customer needs and deliver an excellent customer experience

 

4

Innovation:

Drive M-Pesa innovation, creating and implementing M-Pesa innovation strategy

5

Support:

Provide technical support to internal and external stake holders who need to integrate with M-Pesa

 

6

People Management:

Managing staffs to achieve company results by communicating job expectations and helping them to achieve through planning, coaching, mentoring, developing and monitoring progress to ensure productivity.

3. QUALIFICATIONS & EXPERIENCE

  • Bsc. In Computer engineering or in Computer science, or electronics or other related fields.
  • 3 to 5 years’ experience in the GSM industry or financial services sector with at least 1 year in mobile money/ mobile banking
  • Proficient in Excel and Microsoft Project
  • Swahili & English (fluent)

4. CORE COMPETENCIES

  • Project Management – experience with management of project teams achieving deadlines
  • Customer focused – passionate about delivery of results to internal and external customers
  • Commercially astute – solid understanding of market, competitor, & business
  • Strategically Oriented – solid understanding of the integrated set of products and services included within the m-Commerce business portfolio; able to identify opportunities for Vodacom and define and implement these opportunities
  • Strong Analytical skills – able to assess reports, identify issues, root cause, and recommend solutions, expert spread sheet skills a distinct advantage
  • Financial Management – develop and manage budgets, drive down costs wherever possible.
  • Inspirational Leadership – develop and maintain great working environment throughout all levels of m-Commerce division
  • Presentation and communication skills – superior, both written and oral. Experience in report writing an advantage, expert word processor and PowerPoint skills a distinct advantage
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