18 Mar 2019

Vodafone Jobs in Tanzania : Billing Administrator: Postpaid Billing

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Role purpose:

  • PostPaid System Administration & Support
  • TAP File Administration
  • Bill Run & Bill Printing
  • Systems Change Management and general Maintenance
  • Provide Internal Business Support
  • Supply SLA Management
  • System Security Compliance Management

Key accountabilities and decision ownership

  • Daily checks on files collected and distributed to the PostPaid billing system, checking for data completeness and accuracy of the BillRun, checking rating charges. Identifying, prioritizing, investigating & analysing PostPaid billing issues and monitoring the issues that need to be fixed up to their closure and Proposing measures to be implemented to avoid re-occurrence of any issue.
  • Verify the completeness of TAP files collection & distribution, processing and accuracy of TAP rates and Liaise with clearing house on all issues relating to TAP files.
  • Verifying the accuracy of data before BillRun, perform BillRun and posting to financial systems, checking invoice/statement/Itemised bill layout.
  • Manage PostPaid and roaming tariffs and Support Systems development & documentation as per Design & Development methodology.
  • Provide Billing Systems user support, Maintaining inter-departmental SLAs and Maintaining Departmental Procedures.

Core competencies, knowledge and experience

  • Flexibility & Stress tolerant              
  • Ability to work Independently
  • System Maintenance and Management Skills  
  • Billing System Administration Skills      
  • Excellent Communication & Analytical Skills   
  • Programing and SQL Knowledge
    • Must have technical/professional qualifications:
  • At least 3 years’ experience in the GSM Industry
  • B.Sc. or a related tertiary qualification
  • Experience in Unix, Linux, Solaris and Windows, Relational Database Management Systems
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