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2 Jan 2026

Senior Specialist; Content Management at NMB Bank

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Job Description

Senior Specialist; Content Management (Wholesale Banking, Private Banking & Treasury Services) (1 Position(s))

Job Location :

Job Search Engine
Head Office
Job Purpose:
Responsible for developing, managing, and optimizing content strategies and communication materials for the Wholesale Banking, Private Banking, and Treasury Services segments. This role requires a deep understanding of Wholesale Banking, Treasury and Affluent Banking audiences, the ability to translate complex financial solutions into clear, engaging messages, and ensure Brand consistency across all communication channels.
Main Responsibilities:
Content Strategy & Management

  • Develop and execute a comprehensive content strategy aligned with business objectives for Wholesale Banking, Private Banking, and Treasury Services.
  • Create, curate, and manage high-quality content across digital and traditional platforms, including websites, social media, email campaigns, brochures, and client presentations.
  • Collaborate with product, relationship management, and marketing teams to translate technical banking products into compelling customer-facing narratives.
  • Ensure all content adhere to brand voice, tone, and regulatory compliance requirements.
  • Maintain an organized repository of marketing and product materials for internal stakeholders.Marketing & Communications
  • Support end-to-end planning and execution of marketing campaigns targeting institutional, corporate, and affluent clients.
  • Work with internal creative and digital teams (or agencies) to develop marketing collateral, client success stories, thought leadership pieces, newsletters, and event materials.
  • Partner with the Public Relations and Corporate Communications teams to develop media releases, executive messages, and speaking materials for industry events.
  • Assist in developing client engagement materials and sales enablement tools to support front-line teams.
  • Coordinate with internal communications team to ensure staff are aligned with business updates, product launches, and market developmentsDigital & Content Performance
  • Manage and update web and intranet content for relevant business segments.
  • Ensure Search Engine Optimization best practices, user experience optimization, and analytics tracking are in place for all digital content.
  • Monitor content performance and engagement metrics, providing insights and recommendations for improvement.Stakeholder Management
  • Work closely with Product, Sales, and Relationship Management teams to understand market needs and align messaging.
  • Liaise with Compliance, Legal, and Risk teams to ensure all marketing materials meet regulatory standards.
  • Coordinate with external agencies, copywriters, and designers to ensure timely delivery of high-quality content.Stakeholder & Agency Management
  • Collaborate with Relationship Managers, Products team, Business Heads, and Treasury Sales teams to develop client-centered communication tools.
  • Liaise with Compliance, Risk, and Legal departments to ensure marketing materials meet all regulatory and disclosure standards.
  • Manage external agencies, copywriters, and designers to deliver content and campaigns on time and within budget.
Knowledge and Skills:
  • Understanding of Banking and financial products, services, and customer segments.
  • Advertising and media planning processes (traditional and digital).
  • Regulatory and ethical guidelines for marketing in financial services.
  • Strategic and creative thinker with strong commercial acumen.
  • Excellent communication and presentation skills.
  • Strong analytical and project management skills.
  • Proficiency in digital marketing tools, analytics, and media management.
  • Integrity, initiative, and results orientation
  • Strong understanding of Wholesale Banking, Private Banking, and Treasury/Markets products and services.
  • Excellent writing, editing, and storytelling skills with attention tone and clarity.
  • Familiarity with digital content management systems (CMS), marketing automation tools, and analytics platforms.
  • Ability to manage multiple projects under tight deadlines and collaborate effectively with cross-functional teams.
  • Strong business acumen and understanding of banking products and markets.
  • Exceptional interpersonal skills.
  • Strategic thinking and creative problem-solving abilities.
  • High attention to detail and commitment to quality.
  • Self-starter with strong organizational and project management skills.
  • Proficiency in MS Office, Adobe Creative Suite (optional), and web content too.
Qualifications and Experience:
  • Bachelor’s degree in Marketing, Communications, Business, or related fields.
  • Master’s degree in business studies is an added advantage.
  • Postgraduate education in Banking and/or Banking certification(s) is an added advantage
  • At least 4 years of experience in marketing communications or content management within financial services, preferably banking.
  • Proven experience in developing content for Business clientele and High Networth client segments.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender-balanced workforce.
    Female candidates and people living with disabilities are strongly encouraged to apply for this position.

    NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

    Recruitment Portal Access

    Only shortlisted candidates will be contacted.

Job closing date : 14-Jan-2026
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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 10th January, 2026.


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