KEY RESPONSIBILITIES: 

1. Growth in business volumes, customer base, and wallet share.
2. Adequacy of personal competence to effectively perform Senior Relationship Management tasks.
3. Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment.
4. Minimization of exposures to and impact of risks associated with KYC, AML and portfolio maintenance.
5. Quality of management of customer expectations.

    

   MINIMUM POSITION QUALIFICATION AND REQUIREMENTS

   Academic & Professional – 

    

6. Particulars	Detail	Specific Field or Qualification	Need Type[1]
   Education	Bachelor’s Degree	Bachelor degree from any recognized institution	RQ
   	Professional Qualifications	AKIB, CPA (K), ACCA	ES
   	Master’s Degree	Business Related	AA

   Experience – ….Years

    

7. Total Minimum No of Years’ Experience Required

   6

    

8. Detail	Minimum No of Years	Need Type[2]
   Sales -PB/BB/RB or Sales Manager	3	RQ
   Credit experience	2	RQ
   Banking Ops – Cash, Clearing, Accts & Admin.	2	RQ
   Customer service/Relationship Mgt.	2	ES
   Branch Manager Medium Branch