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9 Oct 2019

Security Supervisor at Mtibwa Sugar Estates Limited

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To command and control guards and guard posts for effective provision of security services at Mtibwa Sugar Estates.

DEPARTMENT & LOCATION: Risk Management – Mtibwa Estates Limited

GRADE: Supervisor.

REPORTS TO: Security Field Officer.



  • The Supervisor is the interface between Security Management and guards, ensuring operational tasks and deployments are correctly implemented.
  • Safeguarding of life and property
  • Reduction of Mtibwa Sugar Estates Limited exposure to loss
  • Management of guards and guard posts
  • Ensuring effective response to incidents
  • Ensure effective deployment of guard shifts
  • Identify and effect speedy replacement of shortages
  • Application of operational procedures in accordance with the Operations Manual
  • Liaise with Security Management to ensure effective deployment
  • React to customer complaints and incident reports
  • Maintain efficient and timely reporting
  • Maintain discipline and morale
  • Relay information, intelligence and guards’ concerns to Security Field Officer


  • Liaise with Security Field Officers to co-ordinate effective manning of all Mtibwa Sugar Estates Limited locations.
  • Attend weekly operations meeting
    • Maintain operational procedures in accordance with operations manual
    • Manage internal and external threats by managing security situations and directing resources as appropriate
    • Write incident reports and complaint forms in accordance with operation manual
    • Deal with Management complaints in a timely and courteous manner
    • Provide observations and recommendations to Field Officers
    • Ensure reports, OBs and returns are accurate and timely
    • Supervisor Shift Summary
    • Guard Check List and roster returns
    • Fault Correction Forms
    • Ensure that all incidents during the shift are reported and incident reports raised
    • Visit posts in designated zones at least twice per 12 hour shifts
    • Carry out site security surveys as required
    • Maintain discipline in accordance with Company core values and disciplinary code
    • Ensure personnel are briefed and equipped for forthcoming shift
    • Ensure all posts are properly manned and deal with shortages
    • Ensure uniform and equipment requirements are sufficient for operational delivery
    • Ensure guards understand and are familiar with their post orders
    • Assist Field Officers in nominating awards for good work
    • Follow up cases with the Security investigator

    CONSULTS WITH: Security Manager, Field Officers, Guards, Mobile Response Team
    REQUIRED SKILLS & QUALIFICATIONS (processes and technology): Good experience of Warrior security guard operations.

  • 2 years minimum experience as a guard desirable
  • Excellent command of written and verbal English
  • Working knowledge of local language and dialects
  • Microsoft Word, Excel and email desirable
  • Tact and diplomacy
  • Firm disciplinary skills
  • Good time management skills
  • Highly motivated
  • Fit and healthy

TERM OF EMPLOYMENT: Fixed term contract – As per contract of employment.
ETHICS: To communicate and uphold the Mtibwa Sugar Estates Limited’s philosophy of maintaining the highest standards of honesty, openness and financial accountability.

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      Method of Application

Address to: Human Resources Manager, Mtibwa Sugar Estates Ltd, P.O.Box 42, Mtibwa. Email address: [email protected] and [email protected] Deadline 20th October, 2019 at 00:00 a.m

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