Relationship Manager

Corporate and Commercial Banking Organization: United Bank for Africa (UBA) Tanzania

Job Objective

Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products and services to corporate companies.

Key Duties and Responsibilities

• Maximize account profitability by selling other bank products and services to existing customers.
• Drive collections in customers’ accounts to support FX and other business lines.
• Identify and develop conglomerates banking relationships.
• Ensure proper documentation throughout the credit application and availment process.
• Source for and monitor customers’ tenured investments or facilities.
• Respond promptly and satisfactorily to customers’ daily requests and complaints.
• Prepare weekly and monthly statistics/performance reports for management use.
• Monitor customers’ main accounts regularly.
• Reconcile all transactions on customers’ accounts where and when necessary.
• Initiate and carry out recovery actions on non-performing credit facilities.
• Maintain a comprehensive database of customers’ operational records, including existing and prospective customer data.
• Perform other duties as assigned by the Head of Corporate and Commercial Banking.

Reporting Relationships

• Functionally reports to: Head of Corporate and Commercial Banking
• Administratively reports to: Head of Corporate and Commercial Banking

Location

Headquarters (HQ), Tanzania

Key Performance Indicators (KPIs)

• Actual deposit growth against budget
• Achievement of Profit Before Tax (PBT) budget
• Timeliness in delivering revenue generation reports
• Number of corporate accounts opened per annum
• Timeliness and effectiveness in completion of assigned tasks
• Efficiency level at executing scheduled and ad hoc assignments
• Effectiveness in establishing new relationships
• Targets assigned versus actual achievement

Minimum Education Qualifications

• Bachelor’s Degree in any field
• Master’s degree and professional certification is an added advantage

Minimum Experience

• Minimum 4 years in Relationship Management/Marketing experience
• Credit experience is required

Key Competencies

Knowledge

• Internal processes and policies of the bank
• Good understanding of the financial services sector
• Bank products and services

Skills and Competencies

• Interpersonal skills
• Advisory skills
• Strategic thinking
• Relationship management
• Negotiation and analytical skills
• Product development
• Leadership skills
• Selling and marketing skills

 Submit your CV, Cover Letter, and all Academic Certificates via email to: [email protected]

The subject title of your email must be: “Application for Relationship Manager”

Application Deadline: 19th April 2026