JOB TITLE: RECEPTIONIST CUM ADMINISTRATION ASSISTANT 

Location: Dar es Salaam Head Office

Business Unit/Function: Administration

Level of Work: I – Individual Contributor

About the Role:
The Receptionist cum Administration Assistant is central to the smooth running of our Dar es Salaam Head Office. This role combines front-desk management, administrative support, office coordination, travel & logistics, and office services supervision. We are looking for a proactive individual who can handle multiple responsibilities with professionalism, efficiency, and attention to detail.

Key Responsibilities

1. Front Desk & Reception

• Professionally manage the main telephone line, direct calls, and handle inquiries.
• Welcome and attend to visitors promptly; notify relevant staff.
• Maintain visitor log and ensure compliance with security protocols.
• Handle incoming/outgoing mail, deliveries, couriers, and correspondence.

2. Office Administration & Supplies

• Maintain and manage office and kitchen supply inventory.
• Process requisitions and purchase orders in the Syspro system.
• Ensure utilities (electricity, water, telecom) are running smoothly.
• Coordinate daily office activities for efficiency and compliance.

3. Meetings & Coordination

• Organize staff, visitor, and high-level meetings (including virtual).
• Provide logistical and administrative support before, during, and after meetings.
• Prepare documentation, presentations, and maintain records.

4. Travel & Logistics

• Arrange domestic and international travel and accommodation.
• Coordinate vehicle scheduling, pickups/drop-offs, taxis, and courier services.
• Verify travel and accommodation invoices and process payments with Finance.

5. Office Services & Supervision

• Supervise cleaning staff and ensure hygiene standards are met.
• Manage drivers, vehicle schedules, fuel usage, and maintenance.
• Coordinate office lunch arrangements for staff.
• Liaise with service providers for repairs and maintenance.
• Other duties as assigned to support office operations.

What We’re Looking For

• Diploma or higher in Business Administration, Office Management, or related field
• Strong computer skills (MS Word, Excel, PowerPoint) & familiarity with office systems
• Minimum 3 years’ experience in administration or office coordination
• Proficiency in English (written & spoken) with excellent organizational & multitasking skills
• High integrity, professionalism, and the ability to work independently
• Knowledge of travel booking, logistics, and office coordination is an added advantage