Key Responsibilities

• Oversee warehouse and logistics operations to ensure efficient order fulfillment for merchants and customers.
• Manage inventory accuracy, product movement, and ensure timely dispatch and delivery.
• Develop and implement logistics strategies to optimize cost and delivery timelines.
• Coordinate with suppliers, transporters, and warehouse teams to maintain operational excellence.
• Enforce safety, compliance, and quality standards within warehouse and delivery operations.
• Monitor performance metrics and continuously improve processes to enhance efficiency.

Qualifications & Experience:

• Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or related field.
• Minimum of 3 years’ experience in operations, logistics, or warehouse management.
• Proven experience managing e-commerce operations will be an added advantage.
• Hands-on experience using digital platforms and tools (CRM systems) such as Zoho CRM, SAP CX, HubSpot CRM, or Oracle CRM.
• Strong understanding of inventory management, logistics coordination, and order fulfillment processes.